ANABELL MONZANT
Fort Walton Beach
Summary
Dynamic customer service professional with extensive experience at Ulta Beauty Inc., excelling in cash handling and sales promotion. Known for effective communication and active listening, I consistently resolve customer issues and enhance satisfaction. Passionate about fostering positive interactions and training team members to achieve service excellence in fast-paced environments.
Overview
4
4
years of professional experience
Work History
Lead Cashier
Ulta Beauty Inc.
Fort Walton Beach
04.2025 - Current
- Supervised daily cash handling and ensured accurate register operations.
- Coordinated with management to resolve customer inquiries and complaints swiftly.
- Assisted in maintaining a clean and organized checkout area for optimal efficiency.
- Implemented new sales promotions by communicating details to staff and customers.
- Greeted customers and provided excellent customer service.
- Trained new team members in cash register operation, stock procedures, and customer services.
- Addressed customer complaints promptly while remaining professional in challenging situations.
- Handled escalated customer service issues professionally and courteously.
Team Member
Chick -fil- A
Fort Walton Beach
01.2022 - 03.2025
- As a Team Member at Chick-fil-A, I will provide exceptional customer service while ensuring a positive dining experience for all guests.
- A positive attitude, teamwork, and a commitment to excellence are key in this position.
- Responsibilities:
- Greet and assist customers in a friendly and professional manner.
- Take orders accurately and efficiently, ensuring customer satisfaction.
- Work effectively with team members to meet service goals and maintain a fast-paced work environment.
- Handle customer concerns and provide resolutions to ensure a positive experience.
- Experienced customer service professional with a proactive approach to solving problems and helping customers.
- Skilled at building strong relationships, resolving issues quickly, and improving the overall customer experience.
- Known for taking initiative, staying organized, and working well with others to meet goals.
- Passionate about providing excellent service and creating positive interactions.
Education
High School Diploma -
Choctawhatchee High School
Fort Walton Beach, FL05-2025
Skills
- Active Listening
- Quick Learning
- Fluency in Spanish
- Customer service
- Sales promotion
- Cash handling
- Sales experience
- Effective communication
- Multitasking skills
- Manager support
Languages
Spanish
Native/ Bilingual
Timeline
Lead Cashier
Ulta Beauty Inc.
04.2025 - Current
Team Member
Chick -fil- A
01.2022 - 03.2025
High School Diploma -
Choctawhatchee High School