Anabella Shepherd

• Assisting in filling production processes while ensuring compliance with safety and aseptic environment standards.
• Supports the operation of specialized equipment, and practices strong documentation skills of electronic batch records.
• Demonstrates capability to perform level 1 interventions in an aseptic environment, in compliance with GMP standards.
• Escalates critical events to management for timely resolution.
• Assisting in the commercialization of products, and supporting Process Performance Qualifications (PPQs).
• Aids in environmental monitoring operations, participates in plate change interventions, and utilizes LIMS for plate documentation.

• Provided training leadership to incoming staff to ensure new team members had the necessary skills to execute tasks, which included (but was not limited to) guest interaction, operating reservation databases, and collaboration with additional service and culinary staff.
• Provided direct customer service support to guests to ensure an optimal dining experience.
• Supported leadership to ensure proper staffing for guest-facing team members.
• Partnered with leadership to manage conflict resolution, and successfully communicated with guests to ensure concerns were properly addressed and resolved.

• Operated as part of a team, contributing to various aspects of laboratory operations.
• Performed complex experiments involving vertebrate and invertebrate model organisms for the study of epithelial ion transport mechanisms.
• Proficient in the following scientific techniques, but limited to:

o Cell & Tissue Culture
o Polymerase Chain Reaction
o RNA Extraction, DNA Synthesis

o Bioassay

• Provided tutoring for Language, Mathematics, and Science to students(age range 5-17), resulting in an average GPA increase of 1-2 letter grades.
• Assisted with the development of company approved learning curriculumto enhance academic performance.
• Collaborated with educators & parents to develop learning plans to ensure that students maximize their academic potential.