Detail-oriented professional with strong organization and excellent customer service skills. Experienced in effectively managing student needs and enhancing customer experiences across various roles.
Overview
4
4
years of professional experience
Work History
Desk Assistant
University of Wisconsin-Stout
Menomonie, WI
08.2025 - Current
Utilized university software systems to manage student needs effectively.
Resolved student concerns promptly, fostering a positive living environment.
Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
Developed positive relationships with students and staff through excellent interpersonal skills during phone conversations or face-to-face interactions.
Brand Associate
Old Navy
Janesville, WI
07.2024 - Current
Engaged with customers to provide exceptional service and foster brand loyalty.
Processed cashier transactions quickly and accurately, driving brand loyalty programs.
Implemented visual merchandising guidelines to create an appealing shopping environment.
Handled customer inquiries professionally, providing accurate product information while maintaining a friendly demeanor at all times.
Archive Assistant
University of Wisconsin-Stout
Menomonie, WI
09.2024 - 12.2024
Organized archival materials, ensuring accurate categorization and easy retrieval.
Assisted in digitization projects, enhancing access to historical documents.
Conducted research to support reference requests from staff and patrons.
Streamlined workflow processes, reducing time spent on document retrieval activities.
Cashier
Michaels
Janesville, WI
12.2022 - 07.2024
Processed customer transactions efficiently using point-of-sale systems.
Assisted customers with product inquiries, enhancing overall shopping experience.
Maintained accurate cash drawer, ensuring consistent financial integrity.
Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
Nursery Sales Associate
K&W Greenery
Janesville, WI
04.2022 - 11.2022
Assisted customers with plant selection and care recommendations.
Monitored plant health, identifying issues and coordinating care solutions with team members.
Organized plant inventories on nursery premises to facilitate easy product selection and purchase.
Watered plants daily and removed substandard foliage to maintain plants in saleable condition.