Anabelle Hernandez
Sherman
Summary
Dynamic Senior Personnel Banker at First Convenience Bank with a proven track record in relationship building and customer service excellence. Skilled in cash management and educating clients on banking products, I consistently delivered high client satisfaction while ensuring compliance with regulations. Committed to fostering strong connections and enhancing client experiences.
Overview
1
1
year of professional experience
Work History
Senior Personnel Banker
First Convenience Bank
04.2023 - 05.2024
- Assisted customers with setting up or closing accounts, completing loan applications, and signing up for new services.
- Developed and maintained strong customer relationships, providing exceptional service and advice.
- Maintained strict compliance with all banking regulations, ensuring a secure and trustworthy environment for clients.
- Delivered exceptional customer service, addressing concerns promptly and professionally to ensure client satisfaction.
- Educated customers on features and benefits of banking products and services.
Education
Some College - Criminal in Justice
Austin College
Sherman, TXHigh School Diploma -
James Maddison High School
Dallas, TX06.2023
Skills
- Customer service
- Cash handling
- Creative thinking
- Cash management
- Goal planning
- Relationship building
- Team coaching and training
- Analyzing performance
- Educating clients
- Opening and closing procedures
- ATM balancing
- Mathematical accuracy
Timeline
Senior Personnel Banker
First Convenience Bank
04.2023 - 05.2024
Some College - Criminal in Justice
Austin College
High School Diploma -
James Maddison High School
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