Anabelle Rivera
Victoria,TX
Summary
Team Leader experienced and dedicated to enhancing employee satisfaction and business success. Diplomatic and friendly with proven commitment to employee training. Hardworking team player bringing necessary experience and knowledge to tackle any operational demand.
Overview
20
20
years of professional experience
Work History
Team Leader
Caterpillar
03.2018 - Current
- Reviewed, implemented and updated company records related to team activities for future reference.
- Set performance expectations for the team, monitoring progress towards Caterpillar goals(safety, quality, velocity, and cost) and providing constructive feedback as needed.
- Evaluated staff performance and provided coaching to address inefficiencies.
- Streamlined workflows for increased efficiency, reducing turnaround times for critical tasks.
- Frequently inspected production area to verify proper equipment operation.
- Supervised team members to confirm compliance with set procedures and quality requirements.
- Coordinate with logistics and customer to carry out ship loose shipments.
- Occasionally utilizing heavy equipment, reach trucks, sit-down forklifts and overhead cranes
- Occasionally perform material handling and warehousing functions as required
Medical Assistant
Airline Pediatric
08.2004 - 08.2016
- Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
- Reduced wait times by swiftly processing insurance claims, verifying coverage, and obtaining pre-authorizations when necessary.
- Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
- Prepared lab specimens for diagnostic evaluation.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Oriented and trained new staff on proper procedures and policies.
- Contributed to positive health outcomes by educating patients on preventative measures, treatment plans, and follow-up care instructions.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
Education
Victoria College
Victoria, TXCertified Medical Assitant -
Southern Career Institute
Corpus Christi, TX05.2004
High School Diploma -
El Campo High School
El Campo, TX05.1999
Skills
- Communication
- Teamwork
- Leadership
- Customer Support
- People Management
- Project Planning
Timeline
Team Leader
Caterpillar
03.2018 - Current
Medical Assistant
Airline Pediatric
08.2004 - 08.2016
Victoria College
Certified Medical Assitant -
Southern Career Institute
High School Diploma -
El Campo High School