Highly motivated Content Oriented with proven track record developing engaging content. Works well independently as well as collaboratively. Adept at managing multiple projects while producing successful outcomes.
Overview
6
6
years of professional experience
Work History
Content Specialist
Favor Delivery
01.2023 - Current
Created timely and accurate reports.
Supported strategic endeavors from both brainstorming and administrative perspective.
Worked collaboratively with Sales and Merchandising team to identify and target market opportunities.
Gathered real time data to improve the customer experience. Drove down our cancellation rate, trending with our goals for the year.
Content Specialist
Apex Systems
07.2022 - 12.2022
Edited and proofread drafts of articles and other documents.
Managed competing deadlines with efficiency.
Created content for websites and online publications.
Strengthened content through proofreading and editing.
Content Moderation
Taskus — Content Moderation
07.2018 - 07.2022
Moderated and applied a predetermined set of rules and guidelines to user-generated submissions to determine best if communication (a post, in particular) is permissible or not in regards to hate speech, violence incitement, and bullying
Worked alongside AI technology to determine gray areas that require human perception.
Quality Analyst
Mission Foods Corporation
11.2017 - 07.2018
Inspected items and compared against standards to meet regulatory requirements.
Planned and implemented performance improvement and quality assurance programs.
Analyzed quality and performance data to support operational decision-making.
Provided regular updates to team leadership on quality metrics by communicating consistency problems or production deficiencies.