Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Ana Carolina Francia

Staten Island,NY

Summary

Compassionate and dependable caregiver with a proven track record at Braverhood, fostering trust and emotional support for clients. Skilled in crisis intervention and client documentation, I effectively advocate for client needs while employing strong communication and problem-solving abilities to enhance emotional well-being and connect individuals to vital resources.

Overview

3
3
years of professional experience

Work History

CFTSS/HCBS Caregiver/Family Support Advocate

Braverhood
09.2023 - Current
  • Built strong relationships with clients to deliver emotional support and companionship.
  • Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
  • Contributed to a positive atmosphere for patients by using effective communication and active listening skills.
  • Provided emotional support to patients and their families during challenging times, fostering trust and strong relationships.
  • Prioritized patient dignity, privacy, and autonomy during all aspects of care provision.

CRPA/Peer Counselor

Richmond University Hospital
11.2022 - 05.2023
  • Assisted clients in developing coping strategies for managing stressors, resulting in better emotional wellbeing.
  • Established boundaries with clients while maintaining empathy and understanding throughout the therapeutic process.
  • Advocated for client needs within the community, connecting them to relevant resources and services for additional support.
  • Provided crisis intervention services when necessary, ensuring the safety of both the client and others involved in critical situations.
  • Maintained detailed case notes and documentation, ensuring accurate records of client interactions and progress towards goals.

Education

Bachelor of Science - Nursing

College of Staten Island
Staten Island, NY
05-2027

Associate of Applied Science - Nursing

College of Staten Island
Staten Island, NY
05-2025

College of Staten Island
Staten Island, NY
07-2020

Skills

  • Respectful and compassionate
  • Time management
  • Verbal and written communication skills
  • Client documentation
  • Problem-solving
  • Dependable and responsible
  • Patient management

Languages

English
Native or Bilingual
Spanish
Professional Working
Portuguese
Native or Bilingual

Timeline

CFTSS/HCBS Caregiver/Family Support Advocate

Braverhood
09.2023 - Current

CRPA/Peer Counselor

Richmond University Hospital
11.2022 - 05.2023

Bachelor of Science - Nursing

College of Staten Island

Associate of Applied Science - Nursing

College of Staten Island

College of Staten Island

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