Carlene Cowan
Wolcott,CT
Summary
I am a compassionate and dedicated Human Services student pursuing a Bachelor of Human Services degree with a strong interest in behavioral health, family preservation, client advocacy, and case management. Experienced in caregiving, emotional support, healthcare coordination, and maintaining confidential client documentation. I am skilled in communication, crisis support, teamwork, and problem-solving. Seeking an opportunity to contribute strong interpersonal and behavioral support skills to the Licensed Master Social Worker – PRN Behavioral and Mental Healthcare position at Danbury Hospital.
Healthcare professional prepared to bring compassion and efficiency to caregiving roles. Extensive background in providing personal care and emotional support, ensuring client comfort and safety. Known for strong collaboration with healthcare teams and adaptability to meet client needs. Skilled in managing diverse care plans and building trust with clients and their families.
Experienced with providing compassionate and attentive care to individuals in need. Utilizes strong interpersonal skills and empathy to connect with clients and support their daily living activities. Knowledge of managing medication schedules and coordinating with healthcare providers to ensure comprehensive care plans.
Overview
28
28
years of professional experience
1
1
Certification
Work History
Caregiver / Family Support Provider
Memorial Sloan Kettering Cancer Center
New York, NY
10.1998 - Current
- Provided daily care, emotional support, and companionship for an elderly family member with healthcare needs.
- Coordinated healthcare appointments and communicated with medical providers regarding treatment plans and care needs.
- Assisted with medication management, transportation, and home care responsibilities while ensuring patient safety and comfort.
- Advocated for proper healthcare services, support resources, and quality care for family members.
- Maintained organized records of appointments, medications, and care plans to support continuity of care.
- Demonstrated strong communication and interpersonal skills while supporting individuals during stressful and emotional situations.
- Assisted with daily living activities, ensuring patient safety and dignity throughout care processes.
- Collaborated with healthcare teams to develop personalized care plans tailored to individual patient needs.
- Monitored vital signs and reported changes to nursing staff, contributing to timely medical interventions.
Education
Bachelor of Science - Social Services
Post University
Waterbury, CT06-2027
Skills
- Communication Skills
- Behavioral Health Support
- Team Collaboration
- Case Documentation
- Elder Care Support
- Time management
- Conflict Resolution
- Respectful and compassionate
- Organization Skills
- Microsoft Office
- Customer Service
- Healthcare Coordination
- Record Keeping
- Elderly care
- Patient care
- Daily living assistance
- Personal hygiene assistance
- Emotional support
- Compassionate care
- Compassionate communication
Certification
- CPR/First Aid Certification
- HIPAA Training
- Mental Health First Aid
Timeline
Caregiver / Family Support Provider
Memorial Sloan Kettering Cancer Center
10.1998 - Current
Bachelor of Science - Social Services
Post University
Tailored Resume Assignment
- Selected Job Posting
- Company: Danbury Hospital
- Job Title: Licensed Master Social Worker – PRN Behavioral and Mental Healthcare
- Copy of Job Posting
- Responsibilities and Qualifications:
- Provide emotional support and counseling to patients and families.
- Collaborate with healthcare professionals to create treatment plans.
- Maintain accurate documentation and case notes.
- Demonstrate strong communication and interpersonal skills.
- Support individuals experiencing behavioral and mental health challenges.
- Work effectively with diverse populations and crisis situations.
- Master’s degree in social work and LMSW licensure preferred/required.
- Three Key Skills Identified from Job Posting
- Communication and Interpersonal Skills
- Crisis Support and Behavioral Health Assistance
- Documentation and Case Management Skills
- Revised Tailored Resume
- Carlene Cowan
- 5 Heritage Court, CT
- 203-715-5221
- Gonzalez.carlene@yahoo.com
- LinkedIn Profile (Optional)
- Summary of Matched Skills
- The three selected skills—communication and interpersonal skills, crisis support, and documentation/case management—strengthen my qualifications for the Licensed Master Social Worker position at Danbury Hospital. Through my caregiving experience, I regularly communicated with healthcare providers, coordinated appointments, and provided emotional support to family members during stressful healthcare situations. I demonstrated crisis support skills by remaining calm, organized, and compassionate while helping manage healthcare and emotional needs. Additionally, I maintained accurate records of medications, appointments, and care plans, which reflect strong documentation and organizational abilities. These experiences have prepared me to effectively support patients, collaborate with healthcare teams, and contribute positively to a behavioral and mental healthcare environment.