Teryn Taylor
Barnsdall,OK
Summary
Compassionate professional in personal care, known for high productivity and efficient task completion. Possess specialized skills in elderly support, disability care, and health monitoring. Excel using empathy, communication, and time management to enhance client well-being and comfort.
Devoted personal care professional skilled in fostering client health and convenience through assisting with daily activities and health needs. Driven to promote healthy habits to encourage client well-being by demonstrating healthy habits. Dedicated to applying emerging techniques to derive best possible outcomes.
Compassionate home healthcare professional offering demonstrated success in aligning daily activities with care plans and expediently reporting any client status changes. Promotes formation of habits for sustainable health improvement. In-depth knowledge of behavior redirection strategies.
Compassionate Support Provider known for high productivity and efficient task completion. Possess specialized skills in behavioral support, adaptive communication techniques, and personalized care planning. Excel in empathy, active listening, and problem-solving to enhance client well-being and achieve positive outcomes.
Hardworking picker successful at transporting goods, completing orders and putting together shipments in high-volume, busy environments. Offers great team collaboration, safety oversight and picking skills developed several years in busy and challenging warehouses.
Reliable individual with background as Picker for large organizations. Motivated and highly communicative when working quickly while observing company procedures. Excellent contributor to large and small teams within all scales of warehouse environments.
Efficient professional in inventory management and logistics, known for high productivity levels and the ability to complete tasks swiftly. Possess specialized skills in accurate order picking, inventory auditing, and safe material handling, ensuring smooth operations. Excel in time management, teamwork, and adaptability, leveraging these soft skills to meet deadlines and support colleagues effectively.
Efficient stocker and order filler with experience in fast-paced warehouse environments. Skilled in accurate inventory management, product placement, and order processing to ensure seamless operations. Demonstrated ability to improve storage systems for easy access and minimal handling time, significantly enhancing workflow and reducing errors. Proven track record of maintaining cleanliness and organization of stock areas, contributing to overall operational efficiency.
Overview
12
12
years of professional experience
Work History
Family Support Provider
Grand Mental Health Center
Tulsa
12.2023 - Current
- Monitored clients' activity levels and helped prevent sedentary behavior.
- Collected and recorded patients' blood pressure, pulse, and respirations (TPRs) to evaluate and note basic health status.
- Updated existing documentation related to system operations and user guides as needed.
- Contributed to case reviews of client status and progress.
- Consulted with client care team to continually update care plans.
- Obtained sources of entertainment for clients to provide full and enjoyable daily activities.
- Trained staff members in basic troubleshooting techniques for handling common customer issues.
- Helped clients adjust to new lifestyles during periods of incapacitation or recuperation.
- Recorded client status progress and challenges in logbooks and reports.
- Performed regular maintenance checks on computers systems to ensure optimal performance.
- Responded promptly to emails, phone calls, and other inquiries from customers regarding their technical concerns.
- Built strong and trusting rapport with clients and loved ones.
- Assisted clients with maintaining good personal hygiene.
- Investigated issues reported by customers and developed solutions accordingly.
- Maintained detailed records of services performed on clients.
- Conducted research into new technologies that could be used to improve customer service delivery.
- Evaluated customer satisfaction levels based on surveys and feedback forms.
- Contacted medical providers on behalf of clients to follow up on appointments.
- Helped clients communicate with loved ones by typing written messages and relaying verbal messages.
- Provided technical support to customers by troubleshooting and resolving computer-related issues.
- Analyzed customer feedback to identify trends in customer service needs.
- Assessed customer requests for new features or services and determined feasibility of implementation.
- Instructed family members on how to provide bedside care.
- Maintained cleanliness of clients' environment by cleaning surfaces and washing clothes or dishes.
- Maintained accurate records of customer interactions and transactions.
- Created detailed reports on customer service performance metrics.
- Monitored system performance and identified areas of improvement.
- Planned and prepared healthy meals and snacks for clients and provided assistance with eating when necessary.
- Developed training materials for new employees on how to provide technical support.
- Organized oral medications for clients following dosage and schedule requirements.
- Implemented changes suggested by customers that would help improve overall quality of service provided.
- Monitored health and well-being of clients and reported significant health changes.
Customer Service Representative
Orkin Pest Control
Atlanta, Georgia
05.2023 - 12.2023
- Conferred with customers by telephone or in person to provide information about products or services and take orders.
- Led on- and off-site customer support teams across multiple time zones.
- Maintained detailed records of customer interactions, transactions and comments for future reference.
- Surpassed sales goals through implementation of successful marketing strategies.
- Presented existing and prospective customers with valuable service or product information to aid in decision-making.
- Recommended improvements in products, service and billing methods to management to prevent future problems.
- Exceeded established service goals while leveraging customer service, sales and employee management best practices.
- Liaised between customers and retail buyers to expedite orders and meet customer demands.
- Answered incoming calls and emails, providing frontline customer support or assistance with product and service transactions.
- Assisted customers with price checks, lifting heavy items and addressing other inquiries.
Technical Analyst
Diversified Resources System
Bartlesville, Oklahoma
10.2022 - 05.2023
- Troubleshot program and system malfunctions to restore normal functioning.
- Investigated department processes and facilitated company becoming ISO9000-qualified.
- Defined system goals and devised flow charts and diagrams describing logical operational steps.
- Performed detailed analysis of existing systems and identified areas for improvement.
- Established and enforced IT policies, standards, and procedures to ensure compliance with regulatory requirements.
- Managed access controls and security protocols to protect sensitive information and ensure system integrity.
- Facilitated communication between IT and other departments to align technology solutions with business objectives.
- Tackled unfamiliar challenges and remained unfazed due to wide knowledge of IT best practices and industry standards.
- Led the evaluation of system capabilities to determine the feasibility of proposed projects and initiatives.
- Reviewed and analyzed computer printouts and performance indicators to locate code problems and correct errors.
- Led the design and execution of system integration tests to ensure compatibility and performance standards.
Correctional Officer II
Oklahoma Department Of Corrections
Hominy, Oklahoma
08.2021 - 10.2022
- Oversaw public areas and grounds to verify cleanliness and inmate safety.
- Assisted in the processing of new inmates, including taking photographs, collecting personal information, and explaining facility rules.
- Guarded facility entrances to screen visitors.
- Applied non-violent response tools and physical restraint during problematic situations.
- Instructed inmates on work detail and oversaw work-site transportation.
- Maintained inmate logs and entered information into electronic offender record systems for regulatory monitoring.
- Provided first response medical care in emergency situations until professional medical staff could take over.
- Enforced prison rules and regulations while maintaining a safe environment for inmates and staff.
- Escorted inmates within the facility, including to and from cells, medical appointments, and recreational activities.
- Instructed inmates in work assignments and explained tasks.
- Received property from incoming inmates, provided receipts and inspected items for contraband.
- Enforced institutional policies and procedures to maintain order and security within the correctional facility.
- Directed visitor sign-in, documenting processes and completing appropriate visitation logs.
- Served as a role model for inmates by demonstrating positive behavior and promoting educational and vocational training programs.
- Reviewed incident reports submitted by subordinates concerning violations of policy or procedure observed during shift changes.
- Prepared detailed reports documenting all relevant information related to daily operations at the correctional facility.
- Conducted headcounts to ensure that all inmates were accounted for.
Surveillance Operator
Osage Casino
Tulsa
05.2019 - 01.2020
- Utilized advanced video recording systems to capture footage of criminal activity.
- Reviewed video surveillance footage to identify individuals and support investigations.
- Escorted patrons with large winnings to vehicles and hotel rooms for optimal security.
- Responded promptly to requests for additional information regarding a particular incident or event captured on camera.
- Identified suspicious activity through strong understanding of cheating techniques and advantage play methods.
- Collaborated closely with internal teams such as IT support staffs in order to troubleshoot any technical issues related to surveillance equipment.
Security Officer
Osage Casino
Tulsa, OK
01.2019 - 05.2019
- Patrolled crowds during events to preserve order and promote security.
- Operated x-ray and body scanning equipment to prevent prohibited items from being carried onto premises.
- Confirmed visitor identification prior to granting entry into the building.
- Investigated any suspicious persons or vehicles on premises and contacted appropriate authorities if necessary.
- Greeted staff, guests, vendors, contractors. upon arrival at the facility entrance.
- Investigated all reported incidents of theft or vandalism on premises.
- Enforced access control measures in accordance with established procedures.
- Addressed problems quickly and reported clear information while working under minimal supervision.
Food Service Worker
Osage Casino
Bartlesville, Oklahoma
10.2018 - 01.2019
- Complied with company service standards and adhered to inventory and cash control procedures.
- Responded promptly to customer inquiries regarding menu items or special requests.
- Prepared variety of foods according to exact instructions and recipe specifications.
- Helped management stay on top of supply needs by sharing information about low or spoiled inventory.
- Monitored inventory levels of food items used during meal services.
- Maintained accurate records of sales transactions for end-of-day reports.
Bulk Order Filler
Walmart DC
Ochelata, Oklahoma
12.2017 - 05.2018
- Completed shipping paperwork, attached appropriate labels and scanned barcodes for tracking.
- Confirmed items picked for orders by keying codes into system.
- Maintained accurate records of incoming and outgoing shipments.
- Followed safety guidelines when operating machinery or lifting heavy objects.
- Kept work areas clean, neat and organized for optimal productivity and worker safety.
- Recommended disposal of obsolete stocks to write off unsellable items from inventory.
Adult Detention Officer
Tulsa County Jail
Tulsa, Oklahoma
06.2016 - 11.2016
- Conducted regular searches of cells, common areas, and visitors for contraband and other prohibited items.
- Monitored inmates for signs of distress and ill health, intervening where necessary to ensure their safety.
- Processed paperwork associated with transfers or releases from detention facilities according to established procedures.
- Searched prisoners and vehicles and conducted shakedowns of cells for valuables and contraband.
- Conducted regular security checks of cells and common areas to prevent escapes and contraband entry.
Cage Attendant
Blackhawk Industrial
Duncan, OK
02.2013 - 11.2013
- Organized take-out orders for customers in an efficient manner.
- Managed multiple tasks simultaneously while maintaining focus on quality assurance.
- Regularly checked inventory levels to ensure adequate stock was available for sale.
Education
Some College (No Degree) - Sports Medicine
Oklahoma Wesleyan University
Bartlesville, OKSome College (No Degree) - Sports Medicine
Rogers State University
Claremore, OKSome College (No Degree) - Criminal Justice
Colorado Technical University
Colorado Springs, COSome College (No Degree) - Nursing
Mid-America Christian University
Oklahoma City, OKSkills
- Application support
- Hardware troubleshooting
- SLA management
- Network troubleshooting
- Remote support
- Service desk operations
- Virtualization technologies
- Operating systems
- CRM software
- Incident management
- Sales support
- Software troubleshooting
- ITIL framework
- Security protocols
- Mobile device support
- Escalation management
- Physical therapy
- Chauffeuring
- Housekeeping
- Medical chart documentation
- Coordination skills
- CPR/AED
- Patient advocacy
- Conflict resolution
- Light housekeeping
- Adaptability
- Service documentation
- Convalescence support
- Needs assessment
- Team collaboration
- Resident care partner
- Problem identification
- Personal care homemaker
- First aid training
- Goal setting
- Fall prevention techniques
- Progress tracking
- Ability to lift
- Effective communication
- Vitals monitoring and documentation
- MEDITECH software
- Travel administration
- Time management abilities
- Patient confidentiality
- Interpersonal skills
- Organizational skills
- Dispatch
- Visitation oversight
- Work crew management
- Incident prevention
- Surveillance
- Non-violent intervention
- Belongings inspection
- Inmate monitoring
- Perimeter control
- Criminal justice
- Physical fitness
- Firearm operations trained
- Occupational hazards and safety precautions
- Mental health awareness
- Crime prevention
- Relationship building and management
- Juvenile court procedures
- Armory and key control
- Evidence preservation
- Emergency management
- Self-defense techniques
- Stress tolerance
- Search procedures
- Weapons training
- Ethical standards of conduct
- Crisis prevention intervention (CPI)
- Courtroom practices
- Continuing education
- Firearms proficiency
- Criminal law
- Integrity maintenance
- Facility maintenance
- Observation
- Crisis management
- Security procedures
- Regulation compliance
- Inmate supervision
- Restraint techniques
- Tower surveillance
- De-escalation techniques
- Inmate classification
- Behavioral disorders
- File and record maintenance
- Workload priorities
- RF scanning devices
- Interdepartmental communication
- Light maintenance
- Shipping oversight
- Pick lists
- Boxing and labeling
- Pallet arrangement
- Production line operations
- Merchandise restock
- Picking efficiency
- Stock organization
- Mentoring and training
- Quality control
- Packaging expertise
- Warehouse safety
- Proficiency in [technology]
- Barcode scanning
- Order accuracy
- Heavy lifting
- Product picking
- Forklift operation
- Loading and unloading
- Shipping
- Product location
- Data entry proficiency
Timeline
Family Support Provider
Grand Mental Health Center
12.2023 - Current
Customer Service Representative
Orkin Pest Control
05.2023 - 12.2023
Technical Analyst
Diversified Resources System
10.2022 - 05.2023
Correctional Officer II
Oklahoma Department Of Corrections
08.2021 - 10.2022
Surveillance Operator
Osage Casino
05.2019 - 01.2020
Security Officer
Osage Casino
01.2019 - 05.2019
Food Service Worker
Osage Casino
10.2018 - 01.2019
Bulk Order Filler
Walmart DC
12.2017 - 05.2018
Adult Detention Officer
Tulsa County Jail
06.2016 - 11.2016
Cage Attendant
Blackhawk Industrial
02.2013 - 11.2013
Some College (No Degree) - Sports Medicine
Oklahoma Wesleyan University
Some College (No Degree) - Sports Medicine
Rogers State University
Some College (No Degree) - Criminal Justice
Colorado Technical University
Some College (No Degree) - Nursing
Mid-America Christian University