ANA CELIA DE ALMEIDA
San Antonio,FL
Summary
Dedicated and safety-conscious service professional with experience in high-responsibility environments requiring attention to detail, situational awareness, and composed decision-making. Background in Psychology strengthens conflict resolution, behavioral awareness, and clear communication during routine and high-pressure situations. Committed to maintaining cabin safety, regulatory compliance, and a positive passenger experience aligned with Allegiant Air’s values.
Overview
26
26
years of professional experience
Work History
Hostess/Bartender
Rodizio Grill Steak House
06.2024 - Current
- Greet and seat guests in an upscale dining environment
- Manage reservations, walk-ins, and waitlists
- Coordinate with servers and management to ensure smooth operations
- Handle guest inquiries professionally
Administrative Assistant - Sales
StarzBr Co
01.2016 - 01.2024
- Provided administrative support to sales and office teams
- Maintained accurate records and documentation
- Coordinated communication across departments
- Managed inventory, supplies, and front-desk operations
Operational Warehouse Assistant
01.2012 - 01.2013
- Prepared and staged materials for delivery
- Maintained inventory accuracy and safety standards
HR Administrator
RBA Lawyers
01.2003 - 01.2012
- Maintained confidential employee records
- Assisted with recruitment, benefits, and HR compliance
- Supported employee training initiatives
Supervisor - Social Program
SE Liga Galera
01.2000 - 01.2003
- Promoted social inclusion for at-risk youth
- Led educational programs on violence prevention and STDs
- Conducted outreach in public schools
Education
Associate of Arts - Cosmetology
Citrus College
Bachelor's Degree - Psychology
Centro Universitário de Brasília (UNICEUB)
06.2003 - 01/2008
Skills
- Team work, effective and efficient
- Conflict De-escalation & Costumer Support
- Crew Resource Management & Team Co
- Clear, Confident Safety Communication
- Calm Performance Under Pressure
- Professional Grooming & Conduct Standards
- Time Management
- Multilingual (Portuguese / Spanish/ English)
References
- Name: Thiago Navarro / GM (813) 3226212
- Daniel Elhajj /Friend (818) 8133585
Timeline
Hostess/Bartender
Rodizio Grill Steak House
06.2024 - Current
Administrative Assistant - Sales
StarzBr Co
01.2016 - 01.2024
Operational Warehouse Assistant
01.2012 - 01.2013
Bachelor's Degree - Psychology
Centro Universitário de Brasília (UNICEUB)
06.2003 - 01/2008
HR Administrator
RBA Lawyers
01.2003 - 01.2012
Supervisor - Social Program
SE Liga Galera
01.2000 - 01.2003
Associate of Arts - Cosmetology
Citrus College