Ana Claudia Delgado

Pizza Garden

10.2021 - Current

Resolved customer complaints professionally, turning potentially negative experiences into positive ones that encouraged return visits.
Ensured smooth restaurant functions with effective team communication and coordination among staff members.
Increased sales by regularly promoting specials and upselling menu items to guests.
Maintained high standards of cleanliness, consistently passing health inspections with top scores.
Adhered to food safety regulations meticulously while preparing dishes according to established recipes and presentation guidelines.
Collaborated with kitchen staff to expedite orders accurately and efficiently during peak hours.
Stocked condiments, filled specialty machines with drink mixes and prepped fryer items to prepare for peak hours.
Discussed menu items with customers and suggested promotional items to increase sales.
Enhanced customer satisfaction by providing exceptional service and promptly addressing concerns.
Greeted customers at front counter to answer questions and input meal orders into POS system.
Counted cash drawer before shift and balanced at end of shift to reconcile sales.
Handled cash transactions accurately and maintained an organized register for efficient end-of-shift reconciliations.
Contributed to a positive work environment by fostering open communication channels between management and staff members as well as encouraging teamwork among colleagues.
Assisted customers with carry-out service.

Summary