Anae Martin
McDonough,GA
Summary
Proven leader in enhancing cabin cleanliness and office efficiency, notably with Delta Air Lines and The Fathers Foundation. Excelled in adaptability, problem-solving, and implementing eco-friendly practices, significantly exceeding performance expectations. Mastered organizational and communication skills, ensuring optimal operational flow and confidentiality management. Hardworking Aircraft Service Attendant with expertise in inspecting and cleaning aircraft interiors. Team player with excellent communication and interpersonal skills. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
9
9
years of professional experience
Work History
Cabin Service Lead
Delta Air Lines, Hartsfield Jackson International Airport
Atlanta, GA
09.2023 - Current
- Developed expertise on various types of aircrafts in order to provide tailored cabin service cleaning.
- Provided exceptional service by addressing specific passenger requests and concerns related to cabin cleanliness.
- Received commendations from supervisors for consistently exceeding expectations in terms of quality and speed of work performed.
- Contributed to the company''s sustainability efforts by utilizing eco-friendly cleaning products whenever possible.
- Collaborated with team members to complete tasks efficiently and effectively within tight deadlines.
- Demonstrated flexibility by adapting quickly to changing priorities or unforeseen challenges related to aircraft cleaning requirements.
- Maintained a safe and hygienic environment, enabling passengers to travel comfortably and confidently.
- Performed detailed inspections of cabin areas, identifying maintenance issues that required immediate attention.
- Upheld punctuality standards by consistently arriving at job sites ahead of schedule.
Executive Assistant
The Fathers Foundation
Indianapolis, IN
02.2016 - 08.2023
- Handled confidential and sensitive information with discretion and tact.
- Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
- Maintained confidentiality with sensitive documents, ensuring proper storage and distribution as needed.
- Processed travel expenses and reimbursements for executive team and senior management group.
- Streamlined executive communication by managing emails, phone calls, and scheduling appointments.
- Organized and coordinated conferences and monthly meetings.
- Managed office inventory, tracking supplies and placing orders to ensure smooth daily operations.
- Assisted in the development of company policies and procedures, contributing to a more organized work environment.
- Improved office efficiency by implementing new filing systems and document management processes.
- Aided in the recruitment process by screening resumes, scheduling interviews, and assisting with candidate selection.
- Facilitated training and onboarding for incoming office staff.
- Updated spreadsheets and databases to track, analyze, and report on performance and sales data.
- Handled payroll processing tasks accurately while maintaining strict adherence to deadlines for timely payments.
- Filed paperwork and organized computer-based information.
Education
High School Diploma -
North Central High School
Indianapolis, IN05.2005
Skills
- Galley Cleaning
- Seat Pocket Organization
- Tray Table Cleaning
- Teamwork and Collaboration
- Problem-Solving
- Time Management
- Attention to Detail
- Multitasking
- Reliability
- Excellent Communication
- Organizational Skills
- Creative Thinking
- Active Listening
- Effective Communication
- Adaptability and Flexibility
Accomplishments
- Supervised team of 6+ staff members.
- Achieved Several certifications by completing LMS with accuracy and efficiency.
- Achieved Social events through effectively helping and being an Active member with Employee Engagement Team.
- Handling and Distributing Equipment.
- Linen control.
Timeline
Cabin Service Lead
Delta Air Lines, Hartsfield Jackson International Airport
09.2023 - Current
Executive Assistant
The Fathers Foundation
02.2016 - 08.2023
High School Diploma -
North Central High School