Angelica Gonzalez Feliciano
Global Crossings Airlines
Miami,Florida
6
years of professional experience
Aircraft Cleaner accomplished at cleaning various-sized aircraft and readying aircraft for next flight. Consistently follows instructions and manages safety of aircraft by reporting any noticed problems immediately. Excellent mechanical aptitude coupled with professionalism.
Work History
Cabin Service Cleaner
3 Years 9 Months- Enhanced customer satisfaction by providing thorough cleaning and sanitizing of aircraft cabins.
- Maintained a safe and hygienic environment, enabling passengers to travel comfortably and confidently.
- Reduced turnaround time for aircraft cleaning, ensuring timely departures and arrivals for flights.
- Collaborated with team members to complete tasks efficiently and effectively within tight deadlines.
Passenger Service Agent
1 Year 1 Month- Enhanced customer satisfaction by providing efficient check-in and boarding services.
- Streamlined baggage handling for improved passenger experience and reduced wait times.
- Resolved passenger issues with empathetic communication and effective problem-solving techniques.
- Assisted passengers with special needs, ensuring a comfortable and positive travel experience.
Passenger Service Agent
1 Year- Efficiently processed travel documents, verifying identification accuracy according to security protocols before boarding flights.
- Checked in luggage and confirmed all carry-on items met federal guidelines.
- Announced flight status updates and information about gate changes over PA system.
- Tagged baggage and routed to appropriate location for loading and screening.
Education
PCT - Healthy
Skills
Emergency Cleanups
Seat Pocket Organization
Galley Cleaning
Overhead Bin Cleaning
Vacuuming
Timeline
Cabin Service Cleaner
Global Crossings Airlines
02.2023 - CurrentRead More
Passenger Service Agent
Swift Air
01.2022 - 02.2023Read More
Passenger Service Agent
Copa Airlines
01.2021 - 01.2022Read More
International Training Careers
PCT from Healthy
Read More