Sharonda Hall
San Francisco,CA
Overview
15
15
years of professional experience
Work History
Front Desk Agent
Pacific Coast Staffing
02.2022 - 09.2024
- Resolved guest issues promptly, resulting in positive feedback and return visits.
- Provided exceptional service during high-volume periods or challenging situations, ensuring a seamless experience for all guests.
- Maintained clean and organized front desk areas to uphold polished company image.
- Assisted guests in making informed decisions on local attractions, dining options, and transportation services.
- Welcomed each new arrival pleasantly and confirmed reservations and identification.
- Oversaw fast-paced front desk operations and guests' needs at busy facility.
Homecare Provider
Homebridge
08.2017 - 06.2021
- Enhanced patient comfort by providing compassionate and attentive care tailored to individual needs.
- Interacted kindly with patients and families and displayed positive, outgoing attitude, resulting in establishment of long-term, professional relationships.
- Kept close eye on behavior and emotional responses of clients to address concerns and protect each person from harm.
- Assisted patients with self-administered medications.
- Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
- Cooked tasty, nourishing meals for patients to promote better nutrition.
Transit Driver
SF Paratransit
03.2012 - 08.2016
- Reduced conflicts on board by enforcing transit rules and regulations, promoting a positive environment for all passengers.
- Increased route efficiency by promptly reporting any road hazards or traffic congestion to dispatchers, enabling proactive adjustments to transit routes.
- Strengthened customer relations through courteous interactions with passengers, answering inquiries about routes, schedules, and fare policies.
- Participated in regular training sessions to stay up-to-date on safety regulations and driving techniques.
- Aided passengers with disabilities or special needs.
- Improved passenger satisfaction by maintaining punctuality and adhering to transit schedules.
Crew Worker
Sf Conservation Corps
12.2009 - 05.2011
- Achieved project milestones through effective teamwork and communication among crew members.
- Maintained open lines of communication with coworkers and supervisors alike, fostering a supportive environment conducive to collaboration and mutual success.
- Became familiar with products to answer questions and make suggestions.
- Addressed guest needs, questions, or concerns to create optimum experience onboard.
- Backed up servers by setting up trays and completing some food deliveries.
- Handled multiple responsibilities simultaneously, maintaining focus on the overall project goals and objectives.
Education
High School Diploma -
5 Keys Charter School
San Francisco, CA06.2015
Skills
- Debris disposal methods
- Site preparation and cleanup
- Biohazard cleanup procedures
- Debris removal techniques
- Hazardous materials cleanup
- Emergency cleanups
- Debris disposal
- Site cleanup
- Biohazard cleanup experience
- Demolition and debris removal
- Yard cleanup procedures
Websites
Signature
Kayley Steinhauer, Business Operations Manager
Timeline
Front Desk Agent
Pacific Coast Staffing
02.2022 - 09.2024
Homecare Provider
Homebridge
08.2017 - 06.2021
Transit Driver
SF Paratransit
03.2012 - 08.2016
Crew Worker
Sf Conservation Corps
12.2009 - 05.2011
High School Diploma -
5 Keys Charter School