Lita Logan
Los Angeles,CA
Summary
Dynamic and dedicated professional with experience at Marriott and in healthcare settings. Skilled in patient preparation and critical thinking, I excelled in providing exceptional service and care, enhancing patient comfort and safety. Recognized for my ability to resolve issues promptly, I consistently contributed to positive outcomes and high patient satisfaction.
Overview
13
13
years of professional experience
Work History
Front Desk Agent
Marriott
04.2025 - Current
- Collected room deposits, fees, and payments.
- Maintained accurate records of guest information, payments, and reservations using hotel management software systems.
- Provided exceptional service during high-volume periods or challenging situations, ensuring a seamless experience for all guests.
- Resolved guest issues promptly, resulting in positive feedback and return visits.
- Utilized strong organizational skills to manage daily tasks efficiently while maintaining focus on delivering outstanding guest service experiences.
Certified Nursing Assistant
Little Company of Mary Hospital
01.2018 - 11.2024
- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
- Assisted patients with daily living activities for enhanced comfort and wellbeing.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
- Improved patient care quality by monitoring and recording vital signs, fluid intake, and output.
- Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
Patient Care Technician
Universal Hospital Services
01.2012 - 03.2018
- Performed blood draws, EKGs, and other diagnostic tests accurately and efficiently for prompt analysis by healthcare professionals.
- Recognized potential emergencies promptly, initiating appropriate action to stabilize patients until further assistance arrived.
- Demonstrated adaptability by working effectively with patients of diverse backgrounds and medical conditions, providing personalized care for each individual.
- Assisted nurses with essential tasks, streamlining workflow and increasing efficiency in the healthcare setting.
Education
High School Diploma -
Pacific Palisades High School
Pacific Palisades, CA06-2012
Associate of Science - Surgical Technology
North-West College Riverside
Riverside, CA06-2026
Skills
- Equipment set up
- Sterile technique proficiency
- Critical thinking
- Basic life support
- Patient preparation
- Pre- and post-surgical counts
- Safe sharps disposal
- Workplace safety
- OB/GYN procedures
- Specimen collection
- Transporting patients
Languages
Spanish
Limited Working
Timeline
Front Desk Agent
Marriott
04.2025 - Current
Certified Nursing Assistant
Little Company of Mary Hospital
01.2018 - 11.2024
Patient Care Technician
Universal Hospital Services
01.2012 - 03.2018
High School Diploma -
Pacific Palisades High School
Associate of Science - Surgical Technology
North-West College Riverside
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