Ana Fabiola Blanco Cubero
Zarcero,Alajuela
Summary
Efficient Industrial Engineer with 3 years of experience collaborating with employers, employees and regulators. Combines statistical approach to maximizing hardware value with human approach to enhancing worker efficiency. Proven expert in deriving maximum speed and utmost quality output in numerous manufacturing and production fields.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Lead Ski Rentals and Retail
Vail Resorts Inc
12.2024 - 03.2025
- Trained and led a sales team, ensuring compliance with operational procedures and service quality standards.
- Conducted inventory control, maintaining accurate stock records and ensuring proper product availability.
- Assisted customers in evaluating their specific needs and selecting products, optimizing product selection based on demand.
Assistant
Principal Office, Universidad De Costa Rica
01.2023 - 01.2025
- Collaborated closely with the director in managing sensitive topics, ensuring proper follow-up on complex cases and problem resolution within administrative management.
- Utilized tools like Word, Excel, Canva, and artificial intelligence to optimize processes and improve operational efficiency and the use of management technologies.
- Provided customer service to the university community, handling inquiries and conflicts through effective communication and ensuring timely resolution of issues.
Project in the Quality Department
Benemérito Cuerpo De Bomberos De Costa Rica
07.2024 - 12.2024
- Research on the integration of sustainability in institutional management.
- Conducted a comprehensive diagnosis on the knowledge of SDGs and sustainability experience, proposing improvements aligned with corporate social responsibility.
- Analyzed the organization's strengths and opportunities, providing key recommendations to enhance organizational commitment and sustainable practices implementation.
Project in Plant Layout and Facility Location
Taller IMACO
07.2024 - 12.2024
- Conducted a detailed analysis of the company's current layout, identifying opportunities for improvement in workflow and space utilization.
- Proposed and executed a plant layout redesign, adopting a hybrid model combining the flexibility of functional layout with the efficiency of cellular layout, optimizing process management.
- Improved operational times and eliminated unnecessary movements, resulting in increased productivity and operational efficiency.
Ski Rentals and Retail Associate
Big Bear Mountain Resort
12.2023 - 03.2024
- Maintained clean sales floor and straightened and faced merchandise.
- Answered questions about store policies and addressed customer concerns.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Helped customers complete purchases, locate items, and join reward programs.
Project in Quality Management
Na-LakaLú
03.2023 - 06.2023
- Conducted a third-party quality audit, evaluating compliance with ISO 9001 standards in the company's processes.
- Identified areas for improvement and provided a detailed report of findings, sharing key recommendations to optimize processes and ensure compliance with quality standards.
- Applied quality management principles to assess operational efficiency and continuous improvement practices within the organization.
Education
Bachelor - Industrial Engineering
University of Costa Rica
San Ramón 12-2025
Skills
Critical thinking
Communication
Attention to detail
Analytical
Design development
Data analysis
Quality assurance controls
Manufacturing processes
Languages
Spanish
Native or Bilingual
English
Full Professional
Applications
Microsoft Office
R Studio
Power BI
Arduino
AutoCAD
Tableau
RapidMiner
Minitab
Access
Certification
IBM -Mastering the Workplace with AI
A2 -Data Analysis and Dashboards
INA -Conversational English
Timeline
Lead Ski Rentals and Retail
Vail Resorts Inc
12.2024 - 03.2025
Project in the Quality Department
Benemérito Cuerpo De Bomberos De Costa Rica
07.2024 - 12.2024
Project in Plant Layout and Facility Location
Taller IMACO
07.2024 - 12.2024
Ski Rentals and Retail Associate
Big Bear Mountain Resort
12.2023 - 03.2024
Project in Quality Management
Na-LakaLú
03.2023 - 06.2023
Assistant
Principal Office, Universidad De Costa Rica
01.2023 - 01.2025
IBM -Mastering the Workplace with AI
A2 -Data Analysis and Dashboards
INA -Conversational English
Bachelor - Industrial Engineering
University of Costa Rica
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