Anahi Desantiago

Processed payments from medical field by engaging with multiple providers via phone.

Maintained proficiency in AS400 and Tarabs systems to facilitate payment collection.

Responded to numerous incoming calls each day while managing transactions effectively.

Employed Induction and Centric software to optimize payment workflows.

• Maintained HR databases and managed employee records to ensure data accuracy.
• Collaborated with management to resolve employee inquiries and enhance workplace morale.
• Organized office operations through efficient mail sorting, paperwork filing, and overall organization.

• Enhanced efficiency in calendar management for executive time allocation.
• Developed reports and presentations that contributed to critical decision-making.
• Nurtured client and vendor relationships through consistent communication efforts.
• Led training sessions for new hires on office systems and procedures.
• Operated multi-line phone system, ensuring efficient call handling and visitor reception.
• Managed payroll activities to ensure compliance with regulations.
• Directed recruitment processes to source skilled candidates.