Anahi Garcia
El Centro,CA
Summary
Seasoned supervisor offering solid background building and leading successful restaurant teams handling large volume of customers. Knowledgeable about enforcing safety and cleanliness standards and optimal inventory management strategies. Calm and level-headed in various situations. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Food and Beverage Supervisor
Golden Acorn Casino
Campo, CA
08.2023 - Current
- Trained new hires in proper food handling techniques and safety regulations.
- Monitored dining room activity to ensure promptness of service, cleanliness of tables and overall guest satisfaction levels.
- Managed scheduling of staff in accordance with budget constraints and labor laws.
- Investigated customer complaints promptly and took corrective action as needed.
- Ordered supplies from vendors on a regular basis according to established guidelines.
- Ensured compliance with local health department regulations regarding food storage, rotation, temperature controls and sanitation standards.
- Provided ongoing coaching and mentoring for employees in order to improve their job performance.
- Resolved conflicts between staff members in a professional manner while encouraging team building skills among employees.
- Maintained an up-to-date knowledge of all menu items, ingredients and preparation methods.
- Assisted kitchen staff with preparing meals during peak hours or when personnel shortages occurred.
Cashier/Server/Bartender
Golden Acorn Casino
02.2020 - 07.2023
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Accepted cash and credit card payments, issued receipts and provided change.
- Greeted customers and answered any questions they had about the restaurant's products.
- Provided excellent customer service to ensure satisfaction.
- Ensured that each guest was served courteously, quickly, and efficiently.
- Took orders from customers accurately and in a timely manner.
Mental Health Worker I
Imperial County Behavioral Health
06.2019 - 05.2022
- Provided crisis intervention services in emergency situations.
- Facilitated weekly group sessions focused on various issues to help groups and individuals.
- Adhered to HIPAA confidentiality requirements by safeguarding files.
Elementary School Teacher
Colegio Mexico Americano
Mexicali, Baja California Norte
01.2019 - 05.2019
- Created classroom environment that was conducive to learning, including establishing rules and procedures.
- Maintained safe, clean and organized classroom environment.
- Assessed students' progress through formal and informal tests, quizzes, assignments, and observations.
Cashier
Charlotte Russe
10.2017 - 12.2018
- Helped customers find specific products, answered questions, and offered product advice.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
POS/Cashier/Credit Greeter
Kohls
10.2016 - 03.2017
- Balanced daily cash receipts with POS system totals at end of shift.
- Processed credit card payments, returns and exchanges.
- Reconciled customer accounts by verifying records and processing adjustments when needed.
- Performed opening and closing duties such as setting up registers, counting money in drawers, locking doors.
- Boosted store numbers by promoting loyalty programs and encouraging credit card applications.
Education
Major: General Science -
Imperial Valley College
05.2018
High School Diploma -
Calexico High School
01.2013
Skills
- I am a very passionate person who enjoys accomplishing the tasks that are assigned on time and as perfectly as possible I work well with others and am a good encouragement to others as well I enjoy helping as well as guiding them to what they need I am also bilingual; I speak both English and Spanish fluently I learn quickly and follow directions very well
- Scheduling Staff
- Menu Development
- Sanitation Standards
- Cost Control
- Staff Leadership
- Staff Supervision
Certification
- LEADS- Alcohol Serving License
- San Diego County Food Handler Certified
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
References
References available upon request.
Timeline
Food and Beverage Supervisor
Golden Acorn Casino
08.2023 - Current
Cashier/Server/Bartender
Golden Acorn Casino
02.2020 - 07.2023
Mental Health Worker I
Imperial County Behavioral Health
06.2019 - 05.2022
Elementary School Teacher
Colegio Mexico Americano
01.2019 - 05.2019
Cashier
Charlotte Russe
10.2017 - 12.2018
POS/Cashier/Credit Greeter
Kohls
10.2016 - 03.2017
Major: General Science -
Imperial Valley College
High School Diploma -
Calexico High School