Dedicated and hardworking individual with a diverse background in customer service, retail, food service, and student support. Passionate about helping others and creating an organized environment that values inclusivity and respect. Quick to learn and able to maintain a positive attitude in fast-paced or stressful situations. Committed to teamwork and to building a workspace that feels welcoming and comfortable
Overview
4
4
years of professional experience
Work History
Project Assistant
Knight’s Table Food Pantry
San Diego, CA
11.2023 - Current
Supported daily operations of the on-campus food pantry and clothing room (Threads and Things), both of which provide free resources exclusively to students.
Stocked shelves, organized donations, maintained cleanliness by mopping and sanitizing, and ensured items were presented in a respectful, accessible manner.
Checked students out after they selected food or clothing, verifying student ID information and offering a welcoming, nonjudgmental atmosphere.
Provided compassionate support to students by listening to their needs, understanding their living situations, and connecting them to additional campus and community resources.
Collaborated with the CalFresh program to organize and staff outreach events, helping inform students about food assistance benefits and guiding them through the eligibility and application process.
Sales Associate
Hot Topic, Inc.
San Diego, CA
06.2022 - 11.2023
Completed an internship where I learned store operations, retail procedures, and customer service best practices. Demonstrated reliability and a strong work ethic.
Maintained store organization by restocking merchandise, setting up kiosks and promotional displays, and ensuring cleanliness by disposing of trash and maintaining the store environment.
Provided excellent customer service by assisting shoppers with product selection, retrieving items from high shelves, answering phone inquiries, and offering personalized recommendations.
Utilized an iPad to manage customer rewards accounts, sign up new loyalty members, and support a smooth and engaging checkout experience.
Internship: February - June 2022
Cashier
Chuck E Cheese, CEC Entertainment, Inc
San Diego, CA
11.2022 - 03.2023
Operated the cash register and credit card machines to process guest transactions efficiently and accurately.
Cross-trained in multiple roles, including kitchen prep (washing and cutting vegetables), dishwashing, and restocking the salad bar.
Managed guest check-in and check-out using the KidCheck system, ensuring child safety and a smooth entry/exit process.
Assisted with scanning play cards, distributing prizes, and maintaining cleanliness at the merchandise counter and game areas.
Refilled food stations, cleaned equipment, and restocked supplies to maintain a clean, welcoming environment.
Provided friendly, attentive service to children and families, including helping reunite lost children with their parents and creating a positive guest experience.
Event Staff
Royalty Staffing
San Diego, CA
03.2022 - 07.2022
Worked in a variety of roles, including crowd control, dishwashing, and general event support for large-scale venues and private functions.
Scanned guests using metal detectors and managed access to restricted areas by verifying credentials such as tags or wristbands.
Provided courteous guest service by greeting attendees, answering questions, and ensuring a positive experience.
Demonstrated endurance and professionalism by standing for long periods, working in challenging weather, and maintaining a calm and helpful attitude.
Assisted with event setup and breakdown, including lifting heavy trays, transporting beverages, mopping, and operating industrial dishwashing machines. Regularly stayed beyond scheduled hours to support team needs and event success.