Anahi Lopez
Phoenix,AZ
Summary
My name is Anahi,I am a young outgoing and creative individual. I offer attentive help with excellent work ethic and positive demeanor. Quick to learn along with polished in attending to phone calls and updating calendars and schedules. Organized and dedicated with multiple years of experience.
Overview
2
2
years of professional experience
Work History
Fiber Optic Splicer
Sorensen Construction
Mesa, AZ
09.2023 - Current
- Performed splicing, bonding, grounding and terminations of cables.
- Used tools, equipment, and instruments safely to avoid mishaps.
- Provided technical support to internal staff on proper installation methods for fiber optic cabling systems.
- Installed, tested and maintained fiber optic cables in both aerial and underground environments.
- Pulled lines to proper tension for safety and durability of installation work.
- Resolved customer issues quickly and efficiently while maintaining a professional attitude at all times.
Food Server
Olive Garden Restaurant
Chandler, AZ
02.2023 - 08.2023
- Maintained cleanliness of the dining area throughout shift including wiping down tables, chairs, menus.
- Brought wine selections to tables with appropriate glasses and poured for customers.
- Resolved customer complaints in a professional manner while adhering to company policies and procedures.
- Informed customers of daily specials and signature menu items.
- Welcomed guests with personable attitude and brought beverage orders while reviewing menu options.
- Took orders from customers accurately and delivered to kitchen staff promptly.
Customer Service Representative
CVO holding company
West Valley City, UT
01.2022 - 01.2023
- Performed administrative tasks such as filing paperwork, updating databases and generating reports.
- Maintained detailed records of customer interactions, transactions and comments for future reference.
- Answered incoming calls and emails, providing frontline customer support or assistance with product and service transactions.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Maintained open communication with team members and stakeholders, resulting in successful project outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Collaborated with cross-functional team to define features and build powerful and easy-to-use products and customer-facing workflow tools.
Education
License - Barbering
Ogden Weber Tech
Ogden, UT09-2021
High School Diploma -
Syracuse High School
Syracuse, UT05-2020
Skills
- Attention to Detail
- Teamwork and Collaboration
- Clear Communication
- Fluent in Spanish
- Training and Mentoring
Timeline
Fiber Optic Splicer
Sorensen Construction
09.2023 - Current
Food Server
Olive Garden Restaurant
02.2023 - 08.2023
Customer Service Representative
CVO holding company
01.2022 - 01.2023
License - Barbering
Ogden Weber Tech
High School Diploma -
Syracuse High School