Anahi Martinez
Hamburg,AR
Summary
Compassionate phlebotomist skilled in venipuncture, patient communication, and HIPAA compliance. Also has experience with gas station operations. Known for exceptional multitasking and time management, committed to maintaining patient comfort and delivering outstanding customer service. Along with being fluent in English and Spanish language.
Overview
3
3
years of professional experience
Work History
Gas Station Team Member
Pablo Huante
Hamburg, AR
05.2023 - Current
- Operated fuel dispensers and maintained compliance with safety regulations.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Collaborated with team members to meet daily goals and enhance customer satisfaction levels.
- Maintained strong communication skills when interacting with both customers and team members, contributing to a positive work atmosphere.
- Performed cash, card, and check transactions to complete customer purchases.
- Learned duties for various positions and provided backup at key times.
Clinical Phlebotomy Student
Mainline Health Systems
Dermott, AR
03.2026 - 05.2026
- Collected blood samples using proper techniques to ensure patient safety and comfort.
- Assisted in preparing laboratory equipment and maintaining cleanliness of work areas.
- Collaborated with healthcare staff to enhance patient care through effective communication.
- Observed experienced phlebotomists to gain insights into advanced skills and techniques.
- Achieved consistent success in obtaining high-quality blood samples with minimal discomfort or complications for patients.
- Facilitated effective communication between lab personnel and medical practitioners by providing detailed and accurate specimen information.
- Contributed to a positive clinic environment by maintaining cleanliness and organization within the workspace.
- Demonstrated strong teamwork skills in collaborating with other healthcare professionals to ensure the best possible patient outcomes.
- Upheld strict confidentiality standards regarding sensitive patient information, adhering to HIPAA guidelines at all times.
- Improved patient comfort by applying gentle venipuncture techniques and exhibiting compassionate care.
- Built rapport with patients through active listening skills, empathy, and clear communication during challenging medical situations.
- Provided exceptional customer service to diverse patient populations, addressing concerns and answering questions in a professional manner.
- Ensured patient safety through strict adherence to infection control protocols and proper disposal of hazardous materials.
- Stocked phlebotomy cart or carrier with appropriate supplies.
- Assembled tourniquets, needles, and blood collection devices to prepare work trays.
- Performed laboratory tests to assist physicians in diagnosis.
Education
Phlebotomist - Phlebotomy
UAM
McGehee, AR05.2026
High School Diploma -
Hamburg High School
Hamburg, AR05.2025
Skills
- Order of draw
- HIPAA compliance
- Patient communication
- Proper tourniquet application
- Needle-stick safety
- Patient confidentiality
- Communication
- Venipuncture and capillary puncture
- Teamwork
- Multitasking
- Time management
- Butterfly venipuncture
- Excellent communication
- Organizational skills
Languages
Spanish
Native or Bilingual
Timeline
Clinical Phlebotomy Student
Mainline Health Systems
03.2026 - 05.2026
Gas Station Team Member
Pablo Huante
05.2023 - Current
Phlebotomist - Phlebotomy
UAM
High School Diploma -
Hamburg High School