Anahi Solano
Chicago,IL
Summary
Compassionate Home Health Certified Nursing Assistant with valid CNA certification and senior care experience. Interacts with patients to provide comfort and transportation, monitor vital signs and assist with daily living needs. Communicates well, understands dynamics of dealing with age and illness and brings resources, solutions and comfort to elderly population.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Stocking Associate
Walmart
11.2023 - Current
- Enhanced store organization by accurately stocking shelves and maintaining inventory control.
- Performed inventory control, such as counting, and stocking merchandise.
- Examined and inspected stock items for defects and reported damages to supervisor.
- Maintained effective team member communication.
- Rotated stock correctly to prevent out-of-date products and removed aging items from main shelving to build special promotional displays.
- Promoted a positive shopping environment through friendly interactions with customers and providing efficient assistance when needed.
- Participated in regular team meetings to discuss performance metrics, operational improvements, and upcoming initiatives or promotions.
- Unloaded, sorted and stocked merchandise according to store layout and product placement.
FSQA
Nurture Life
07.2021 - 10.2023
- Coordinated recall efforts when necessary while maintaining communication with relevant stakeholders.
- Maintained accurate documentation of all FSQA activities, including audit findings, corrective actions, and training records.
- Participated in regulatory inspections as the primary point of contact for the organization''s food safety program.
- Worked closely with production staff to identify opportunities for continuous improvement in food safety practices.
- Evaluated new equipment purchases from an FSQA perspective to ensure compatibility with established protocols.
- Monitored staff organization and suggested improvements to daily functionality.
- Recorded, analyzed, and distributed statistical information.
- Reported production malfunctions to managers and production supervisors.
Shift Manager
Wendys Restaurant
07.2019 - 07.2021
- Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
- Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
- Trained and mentored new employees to maximize team performance.
- Improved overall team performance by effectively delegating tasks and providing clear instructions.
- Kept employees operating productively and working on task to meet business and customer needs.
- Collaborated with other Shift Managers to maintain consistency in policies enforcement across all shifts, fostering a cohesive workplace culture.
- Handled emergency situations with a calm demeanor, ensuring the safety of both customers and employees during critical incidents.
- Maximized profitability by monitoring labor costs closely, optimizing staff deployment based on expected customer traffic patterns.
Usher
Luna Security Services
06.2017 - 05.2020
- Provided exceptional guest service, answering questions about the venue and directing patrons to their seats.
- Greeted customers with smile and provided friendly, knowledgeable service.
- Worked with other staff members to facilitate smooth flow of operations.
- Directed ticket holders to seats and facility locations.
- Monitored entrance and exit of venue to guarantee safety of guests.
- Handled crowd control to maintain order and prevent overcrowding.
Education
Certification - BNA/CNA
Malcolm X College
1900n W Jackson Blvd, Chicago, IL 6061208-2023
Skills
- Heavy Lifting
- Pallet Jack Operation
- Item scanning
- Patient Care
- Recording vital signs
- Microsoft Excel
- Adobe
- powerpoint
Certification
- Basic Life Support (BLS) Certification - American Heart Association.
- Certified Nursing Assistant (CNA)
- ServSafe Food Handler's Certification
Languages
Spanish
Native or Bilingual
Timeline
Stocking Associate
Walmart
11.2023 - Current
FSQA
Nurture Life
07.2021 - 10.2023
Shift Manager
Wendys Restaurant
07.2019 - 07.2021
Usher
Luna Security Services
06.2017 - 05.2020
Certification - BNA/CNA
Malcolm X College