Dynamic professional with extensive experience at THE PORT AUTHORITY OF NEW YORK & NEW JERSEY, excelling in business travel coordination and public records compliance. Proven ability to enhance workflow management and deliver exceptional customer service, ensuring timely approvals and efficient operations across multiple engineering divisions. Strong attention to detail and effective communication skills drive results.
Overview
25
25
years of professional experience
1
1
Certification
Work History
Staff Contract Administrator - Engineering
THE PORT AUTHORITY OF NEW YORK & NEW JERSEY
New York
08.2013 - Current
Report to the Chief Engineer and Manager of Business Services and provide confidential support on all tasks related to the operation of the Chief Engineer's Office.
Review and coordinate department business travel memorandums from Engineering's 8 divisions. Upcoming business trips for conferences, training and inspections, expense accounts are reviewed for appropriate documentation, adherence to policy and prepared to submit for approval to the Chief Engineer and Chief Financial Officer (as needed).
Engineering liaison to the LAW department for Public Records Access Requests (formerly FOIs) sent by LAW. Distribute, manage, gather, and submit the required records for said requests within deadline.
Oversees preparation for all Engineering article/presentation/awards submission/any public speaking submissions for approval from Media Relations, GOCOR, and Executive Staff.
Seeks approval for all Engineering's External Functions requests. Communicates closely with GOCOR for final approvals.
Engineering Commuter Benefit Program coordinator for approximately 350 staff. Coordinates with TB&T (the agency coordinator) and resolves issues staff have with this program for entire Engineering Department.
Processes payment request and service entries in SAP for OCE. Monitor and maintain accurate records of invoices. Communicates with Accounts Payable on payment issues.
Maintains and resolves issues pertaining to office space, technology, and telecommunications for the office.
Assists Manager of Business Services with budgetary processes for OCE and all Engineering divisions. Prepares and maintains OCE membership renewals.
Backup timekeeper in PeopleSoft and petty cash entries.
Senior Executive Secretary - Engineering
THE PORT AUTHORITY OF NEW YORK & NEW JERSEY
New York
08.2012 - 08.2013
Provide confidential support to the Deputy Chief Engineer and Executive Business Manager on all tasks related to the operation of the Chief Engineer's Office.
Communicates and coordinates with the highest levels of PA staff and other agency executives.
Maintains and oversees the Outlook calendar of the Deputy Chief Engineer.
Maintains Board Meeting materials.
Oversees and manages Engineering Department's Fols.
Administers and responds to both internal and external correspondence.
Manages and maintains timekeeping duties in PeopleSoft for staff.
Processes expense documents in BEAM for staff.
Order supplies for the department; maintain log of Pro-Card purchases.
Back up to Senior Executive Secretary to Chief Engineer and Assistant Engineer.
Senior Executive Secretary - Deputy Exec Director
THE PORT AUTHORITY OF NEW YORK & NEW JERSEY
New York
01.2008 - 08.2012
Provide confidential support to the Deputy Executive Director on all tasks related to the operation of the Deputy Executive Director.
Interacts and communicates with PA Executive staff, government officials and other agency executives.
Administers and maintains the demanding and ever-changing Outlook calendar of the Deputy Executive Director.
Manages logistics of a fast-paced office. Processes expense documents in BEAM for staff.
Handles and responds to both internal and external correspondence.
Maintains Board Meeting materials.
Back up to Special Assistant to Director of Interstate Capital Projects.
Supervising Office Assistant - Public Affairs
THE PORT AUTHORITY OF NEW YORK & NEW JERSEY
New York
07.2002 - 01.2008
General liaison on issues pertaining to office space, technology, and telecommunications; provide confidential support to the Executive Business Manager on all tasks related to the operation of the department.
Requisitioning and receiving functions in SAP. Communicate with Accounts Payable on payment issues.
Order supplies for the department; maintain log of Pro-Card purchases.
Manages Timekeeping and petty cash entries in PeopleSoft.
Administers TransitChek program for the department staff of 45.
Processes expense documents on BEAM.
Backup for the daily process and publication of "In the News". Train new personnel in all functions of "In the News," and assist in trouble-shooting technology related problems.
Public Affairs Department
Principal Office Assistant - Media Relations
THE PORT AUTHORITY OF NEW YORK & NEW JERSEY
New York
06.2001 - 07.2002
Produces and coordinates the daily process and publication of "In the News". This involved reading several daily newspapers, scanning & broadcasting transportation-related news articles.
Works closely with Public Information Officers in the preparation and dissemination of press releases.
Public Affairs Department
Office Assistant - Media Relations
THE PORT AUTHORITY OF NEW YORK & NEW JERSEY
New York
01.2001 - 06.2001
Primary Call Taker for high-volume calls from the Media; backed up answering phone lines for Chief, Director/Deputy Director. Backup for the daily process and publication of "In the News". Backup for preparing Press Releases.
Media Relations Department
Education
Liberal Arts -
Empire State College
New York
Skills
Business travel coordination
Microsoft Suite
SharePoint
DocuSign
Public records compliance
SAP
PeopleSoft
Customer Service
Budget administration
Effective communication
Attention to detail
Problem solving
Employee training
Workflow management
Time management
Business development
Organizational skills
Customer relationship management
Google Suite
Certification
Aspiring Business Manager Program, 2025
Hobbies and Interests
Member of Brooklyn Queens Poolplayers Assoc (APA) since 2003
Member/Volunteer/Employee - Culture Lab LIC-nonprofit art gallery, performing arts venue, event space and community center in LIC, Queens, NYC, which hosts dozens of art, music and theatrical events.
Bartender for 20+ years in Brooklyn, Queens, Manhattan
Awards
Communicator Award of Excellence, 2004
In The News, James G Hellmuth Citation Award, 2004