LOUIS TROCHE
Chicago,IL
Summary
I am an accomplished Flight Attendant offering over 9 years in domestic and international commercial airline industry. Highly skilled in responding to emergency situations and remaining cool under pressure. Excels at time management and leading groups to success identifying and utilizing individual strength to create a dynamic and efficient team.
Overview
21
21
years of professional experience
Work History
Flight Attendant
Delta Airlines
04.2015 - Current
- Maintained high standard of cleanliness and personal appearance to promote sense of professionalism and passenger confidence in crew
- Operated in compliance with all airline and federal aviation regulations for complete compliance with safety and security procedures
- Maintained firm yet positive attitude when dealing with distressed passengers, working to provide information about connecting flights, calm fears and provide secure environment
Auction Assistant
National Auto Buyers LLC
01.2014 - 04.2015
- Liaised with customers, management and sales team to better understand customer needs and recommend appropriate solutions
- Collaborated with managers to provide customer feedback and recommend operational changes to meet emerging trends
Volunteer Youth Coach (Basketball)
Poinciana High School
06.2010 - 08.2010
- Evaluated individual knowledge, skills, and strengths, and assigned team positions to maximize talent areas.
- Maintained equipment, facilities and inventory to avoid accidents, mishaps, and damage.
- Advocated for comprehensive pre-exercise protocols to reduce sports injuries.
- Collaborated with other coaches to develop comprehensive training programs, integrating physical conditioning, mental toughness, and emotional intelligence strategies.
Tactical Satellite Communications Specialist
United States Air Force
08.2003 - 08.2006
- Responded to emergencies with speed, efficiency and knowledgeable assistance
- Managed quality assurance program, including on-site evaluations, internal audits and customer surveys
Education
Bachelor of Science - Film And Video Production
Full Sail University
Winter Park, FL08.2012
High School Diploma -
Poinciana High School
Kissimmee, FL05.2003
Skills
- Crisis Medical Response
- Operational Crew Management
- Business Travel Coordination
- Time Management
- Relationship Management
- Interpersonal communications
- Verbal and written communication
- Building relationships
- Team motivation
Languages
Spanish
Limited Working
Timeline
Flight Attendant
Delta Airlines
04.2015 - Current
Auction Assistant
National Auto Buyers LLC
01.2014 - 04.2015
Volunteer Youth Coach (Basketball)
Poinciana High School
06.2010 - 08.2010
Tactical Satellite Communications Specialist
United States Air Force
08.2003 - 08.2006
Bachelor of Science - Film And Video Production
Full Sail University
High School Diploma -
Poinciana High School
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