Kenslea Sahl
Delta Air Lines
La Quinta,CA
43
years of professional experience
Work History
Flight Attendant
42 Years 10 Months- Conducted preflight safety checks and verified cabin readiness for passenger boarding, ensuring compliance with FAA regulations and enhancing safety standards.
- Facilitated clear communication between cockpit crew and cabin staff to ensure operational efficiency, contributing to the successful management of [Number] flights per month.
- Delivered attentive onboard service while addressing diverse passenger needs promptly, resulting in a [Number]% increase in passenger satisfaction ratings.
- Resolved passenger concerns with calm de-escalation and professional service recovery, effectively managing conflicts and enhancing the overall travel experience.
- Trained new flight attendants on safety protocols, service expectations, and customer care, fostering a culture of excellence and teamwork within the cabin crew.
Education
Bachelor of Arts - Political Science
Skills
Customer service
Strong work ethic
Attention to detail
Emergency medical response
Team collaboration
Reliability
Hospitality expertise
Food and beverage service
Schedule optimization
Professional demeanor
Communication skills
Safety procedures
Passenger communication
Emergency procedures
Leadership qualities
Cultural sensitivity
Passenger assistance
Interpersonal communications
Administrative tasks
Crisis response coordination
Problem-solving
Response coordination
Flight safety
FAA regulations
Safety management
Policy adherence
Issue resolution
Conflict resolution
Conflict resolution
Stress resilience
Guest services
In-flight medical assistance
Client relations
Schedule management
Cleanliness and sanitation
Preflight briefings
Aviation regulations
Crew coordination
Emergency response
Airline operations
Business class service
Regulatory compliance
Meal service coordination
Sales strategies
Equipment management
Team leadership
Ticket verification
Cabin safety inspections
Teamwork and cooperation
Aircraft restocking
Physical stamina
Stress management
Medical training
In-flight announcements
Efficient boarding process
Safe deplaning procedures
Turbulence response
Passenger service
Meal service
Passenger support
Passenger guidance
Baggage handling assistance
Task prioritization
Innovative solutions
Crew training facilitation
Airline policies
Excellent communication
Evacuation procedures
Evacuation procedures
Timeline
Flight Attendant
Delta Air Lines
06.1983 - 04.2026Read More
Agnes Scott College
Bachelor of Arts from Political Science
Read More