Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Anahijae Cooke

Brooklyn,NY

Summary

  • Well-organized professional equipped with varied experiences in administrative roles. Driven to increase overall efficiency while maintaining filing systems and screening and answering numerous phone lines daily.
  • Talented athlete well-versed in basketball rules and regulations. Driven to following rigorous training and dietary programs for maximum effectiveness.
  • Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.
  • Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.

Overview

4
4
years of professional experience

Work History

Delivery Driver

FedEx
11.2024 - Current
  • Delivered packages to customer doorsteps and business offices
  • Completed on-time deliveries by choosing best and most efficient routes
  • Improved customer satisfaction by ensuring timely and accurate deliveries of products
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries
  • Operated vehicle safely in highly congested areas with no traffic violations
  • Loaded truck and properly secured items to prevent damage for deliveries

Production Technician

Mack Trucks
02.2024 - 11.2024
  • Troubleshot equipment malfunctions quickly to minimize disruptions in production schedules
  • Trained new team members on equipment operation, safety protocols, and company policies, fostering a skilled workforce
  • Assisted in quality control measures by performing routine inspections of products against established standards
  • Performed setup of production equipment to establish optimal performance
  • Inspected equipment and systems to identify issues, immediately reporting problems to repair technicians
  • Increased workplace safety, conducting thorough hazard assessments and implementing corrective actions
  • Promptly documented and reported all defective equipment and hazardous conditions

Receptionist

Lehigh Valley Hospital and Health Network
01.2022 - 02.2024
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance
  • Confirmed appointments, communicated with clients, and updated client records
  • Answered phone promptly and directed incoming calls to correct offices
  • Kept reception area clean and neat to give visitors positive first impression
  • Resolved customer problems and complaints
  • Managed multiple tasks and met time-sensitive deadlines
  • Improved appointment scheduling system, reducing wait times and increasing client satisfaction

Rural Mail Carrier

United States Post Office
04.2021 - 06.2023
  • Developed strong relationships with rural customers through consistent communication and exceptional service quality
  • Assisted in training new employees on proper procedures for sorting, loading, and delivering mail in a rural setting
  • Handled accurate cash payments for postage and incurred fees
  • Utilized USPS technology tools effectively to track packages accurately throughout the delivery process
  • Followed safety protocols and regulations while driving, upholding professional service reputation
  • Organized mail ahead of delivery runs for correct routing

Education

No Degree - Kinesiology

West Hills College
Los Angeles, CA
05-2026

High School Diploma -

William Allen High School
Allentown, PA
06.2018

Skills

  • Positive attitude
  • Customer service
  • Valid Driver's license
  • Teamwork and collaboration
  • Time management
  • Verbal and written communication
  • Appointment scheduling
  • File management
  • Mail handling
  • Tech-Savvy

Accomplishments

    - 4 Year High School Varsity Basketball Player

    - 1000 Point Scorer

    - Division 1 College Basketball Player (North Carolina & California)

    - Run Yearly Basketball Camp In The Bronx

Timeline

Delivery Driver

FedEx
11.2024 - Current

Production Technician

Mack Trucks
02.2024 - 11.2024

Receptionist

Lehigh Valley Hospital and Health Network
01.2022 - 02.2024

Rural Mail Carrier

United States Post Office
04.2021 - 06.2023

No Degree - Kinesiology

West Hills College

High School Diploma -

William Allen High School
Anahijae Cooke