Anahit Khachikyan
Los Angeles,CA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
6
6
years of professional experience
Work History
Office Manager
Kenneth Yates DDS
08.2023 - Current
- Company Overview: Dental Office
- Verify patients' insurance coverage, process insurance claims, and assist patients with billing inquiries, payment processing, and payroll processing
- Maintain accurate and up-to-date patient records, including personal information, medical history, treatment plans, and financial transactions
- Collaborate with dentists, dental hygienists, and other staff members to ensure smooth patient flow, communicate treatment plans, and address any patient concerns or special requirements
- Contact patients for follow-up appointments, send reminders for upcoming visits, and manage the recall system to ensure regular patient check-ups
Front Desk Associate
Molteni and C
01.2023 - 08.2023
- Company Overview: Luxury Furniture Showroom
- Greet and welcome guests or customers with a friendly and professional demeanor
- Perform administrative tasks such as data entry, filing, and maintaining records
- Answer phone calls, inquiries, and direct them to the appropriate department or staff member
- Handle incoming and outgoing mail, packages, and deliveries
- Manage and coordinate appointments, maintain schedules, and send reminders
Personal Jeweler
Ben Bridge Jeweler Inc.
02.2022 - 12.2022
- Company Overview: Luxury Jewelry Store
- Assist customers in product selection and answer any questions about the material, production, or style
- Resolve customer complaints regarding sales and service
- Confer with management to offer feedback on operations and promotions based on customer preferences and purchasing habits
- Handle monthly inventories, mail and/or hand-deliver items
- Build and maintain strong client relationships to ensure leads and future business
Assistant Manager/Acting Manager
Pandora
03.2019 - 01.2022
- Company Overview: Jewelry Store
- Support and supervise store opening and closing procedures, including bank deposits and securing the store
- Manage inventory and employee shift schedules
- Conduct one-on-one meetings with employees to address any concerns that arise within the team
- Foster excellent customer service to exceed customer expectations and build long-lasting relationships
Education
Bachelor of Science - Business Administration And Management
University of California, Riverside
Skills
- Fluent in English
- Fluent in Armenian
- Fluent in Russian
- Currently learning Spanish
- Employee training
- Payroll and budgeting
- Team supervision
- Customer relations
Timeline
Office Manager
Kenneth Yates DDS
08.2023 - Current
Front Desk Associate
Molteni and C
01.2023 - 08.2023
Personal Jeweler
Ben Bridge Jeweler Inc.
02.2022 - 12.2022
Assistant Manager/Acting Manager
Pandora
03.2019 - 01.2022
Bachelor of Science - Business Administration And Management
University of California, Riverside
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