Anai Contreras
Las Vegas
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
8
8
years of professional experience
Work History
Shopper
Instacart
05.2022 - Current
- Facilitated personalized shopping experiences, ensuring timely deliveries to enhance customer satisfaction.
- Selected and gathered groceries based on customer orders and preferences.
- Ensured accuracy of items picked for timely delivery to customers.
- Utilized system software to efficiently view and accept orders, streamlining the order processing workflow.
- Communicate with customers and respond to special requests while shopping.
- Clarified order details and preferences through communication with customers, improving order accuracy and customer engagement.
- Provide exceptional quality customer service with consistently high customer ratings and positive feedback.
- Navigated stores efficiently to locate products in a timely manner.
Server
Cap't Loui
Las Vegas
10.2025 - 11.2025
- Greeted guests warmly, presented menus, provided detailed recommendations on daily specials.
- Entered and delivered food and beverage orders promptly using POS systems, effectively communicating dietary needs/allergies to kitchen.
- Answered questions using in-depth knowledge of menu ingredients and proactively upsold desserts and specialty beverages, enhancing customer experience.
- Coordinated with kitchen to ensure smooth service flow, managed large parties, and assisted with opening/closing side work.
- Maintained a clean and sanitized area, including tables, chairs, and service stations, adhering strictly to health and safety regulations.
- Coordinated with kitchen for smooth service flow, managed large parties, and performed opening/closing side work efficiently.
Cocktail Server
Larry Flynt's Hustler Club
Las Vegas
11.2023 - 03.2024
- Delivered prompt, friendly service to enhance guest experience.
- Greeted newly seated guests promptly to create welcoming atmosphere.
- Reset and cleaned tables efficiently to ensure readiness for next guests.
Sales advisor
Savage X Fenty
Las Vegas
01.2022 - 12.2023
- Demonstrated strong interpersonal skills while engaging with community members.
- Maintain visual merchandising standards to support a streamlined customer journey.
- Pack or unpack merchandise in and out of boxes.
- Improved day-to-day customer service and visual merchandising, contributing to operational excellence.
Cashier
El Pollo Loco
Las Vegas
11.2018 - 10.2020
- Troubleshot and resolved issues with cash registers, card scanners, and printers to ensure smooth transaction processes.
- Resolved issues with cash registers, card scanners and printers.
- Performed daily maintenance to ensure a tidy workspace to keep areas clean and neat for maximum efficiency.
Education
Legacy High School
Las Vegas, NVSkills
- Cash handling
- Customer assistance
- Multi-tasking
- Ability to work under pressure
- Teamwork
- Conflict resolution
- Leadership
- Point of sale
- Visual merchandising
- Customer service
- Sales techniques
- Effective communication
- Problem solving
- Adaptability to change
Timeline
Server
Cap't Loui
10.2025 - 11.2025
Cocktail Server
Larry Flynt's Hustler Club
11.2023 - 03.2024
Shopper
Instacart
05.2022 - Current
Sales advisor
Savage X Fenty
01.2022 - 12.2023
Cashier
El Pollo Loco
11.2018 - 10.2020
Legacy High School