Ana I Ramos Rodriguez
McAllen,TX
Summary
Compassionate caregiver offers 8 years of experience assisting others. Committed to delivering top-notch care, administering medication and maintaining safe environments. Knowledgeable of care documentation practices.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Home Health Provider
Agua Cristalina Home Health Inc
08.2019 - Current
- Completed household management tasks for clients within private home settings.
- Assisted disabled clients to support independence and well-being.
- Assisted patients with handling daily chores and errands by transporting to appointments, cleaning personal spaces, and purchasing supplies.
Home Health Provider
Caring For You Home Health Inc
08.2015 - 01.2019
- Assistance with care of the basic personal hygiene, and grooming needs
- Supervising client when performing the daily tasks and assisting with difficult parts of walking
- Includes supervising the client when able to transfer if guided, providing steadying, and helping the client when assists in own transfer.
Nurse Assistant/Receptionist
Express Employment Professionals
09.2013 - 12.2013
- Reflect a positive attitude, worked well under pressure and remained focused at all times
- Provide customer service and assisted with customer needs
- Answered incoming calls and transferred calls to the right department
- Kept reception area clean and neat to give visitors positive first impression.
- Confirmed appointments, communicated with clients, and updated client records.
- Gather information from caregivers, nurses, or physicians about patient condition, treatment plans, or appropriate activities.
Medical Assistant
Benchmark Pulmonary Center
04.2012 - 06.2012
- Reflect a positive attitude, worked well under pressure and remained focused at all times
- Provide customer service and assisted with customer needs
- Record patients' medical history, vital statistics, or information such as test results in medical records
- Prepare treatment rooms for patient examinations, keeping the rooms neat and clean
- Interview patients to obtain medical information and measure their vital signs, weight, and height
- Show patients to examination rooms and prepare them for the physician
- Prepare and administer medications as directed by a physician
- Perform routine laboratory tests and sample analyses.
Customer Service Representative
Teleperformance
08.2011 - 01.2012
- Handled customer inquiries and suggestions courteously and professionally.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Reviewed contracts in detailed with customers
- Set payment plans and auto payments through our software
- Called and verified customers’ accounts and updated any information through our database
Sales Associate
Kohl’s
08.2011 - 01.2012
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
Education
Associate of Science - General Education
Texas Southmost College
Brownsville, TX05.2025
Medical Assistant Certification -
South Texas Vocational Technical Institute
06.2012
High School Diploma -
James Pace High
Brownsville, Texas05.2007
Medical Assistance Certification - undefined
Skills
- Trustworthy caregiver experienced in home health provider settings Focused on empathetic, patient-focused care
- Emergency Situations
- Management of Personnel Resources
- Family Support and Instruction
- Health Care System
Certification
- Medical Assistant Certificate - 2012
- First Aid Certificate 2019-21
- Cardiopulmonary Resuscitation 2019-21
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Home Health Provider
Agua Cristalina Home Health Inc
08.2019 - Current
Home Health Provider
Caring For You Home Health Inc
08.2015 - 01.2019
Nurse Assistant/Receptionist
Express Employment Professionals
09.2013 - 12.2013
Medical Assistant
Benchmark Pulmonary Center
04.2012 - 06.2012
Customer Service Representative
Teleperformance
08.2011 - 01.2012
Sales Associate
Kohl’s
08.2011 - 01.2012
Associate of Science - General Education
Texas Southmost College
Medical Assistant Certification -
South Texas Vocational Technical Institute
High School Diploma -
James Pace High
Medical Assistance Certification - undefined
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