ERICA COLUCCI
Pompano Beach,FL
Summary
As an accomplished Special Needs Child Caregiver with well over a decade of experience, I have developed a reputation for being a positive friend, teacher, & mentor for children, having the ability to easily connect specifically with those who may have special needs, and carrying a passion behind creating an environment that makes everyone feel comfortable, safe, & happy in my presence. With a proven track record of success in improving client/family satisfaction and creating unique ways to implement learning goals or objectives, I am confident that I can make a significant contribution to a reputable company or organization.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Special Needs Child Caregiver
In-Home Private Care
Boca Raton, FL
03.2021 - 08.2022
- Assisted child with cerebral palsy with personal hygiene, bathing, grooming, dressing, diaper changing, and eating/drinking; assisted child's occupational and physical therapists during his virtual and in-home appointments
- Developed long-lasting connection with child through mentorship, creating a healthy, friendly, and compassionate learning environment and through creating fun daily activities; Developed meaningful connections with entire family and assisted with any needs
- Administered and organized oral medications for child following the dosage and schedule requirements
- Kept records of child's behavior and progress to provide updates to parents
- Helped child get in and out of bed and wheelchair through lifting and carrying
- Helped child and family adjust to new lifestyles during periods of adjustment and challenge
- Helped young boy communicate with loved ones through making artwork, typing written messages and relaying verbal messages
- Quickly learned and became accustomed to child's "personal language" and unique way of communicating
- Provided emotional support to enhance well-being and happiness of child
- Maintained confidentiality and privacy to protect child and family
- Used positive reinforcement techniques to promote patience and other admirable behaviors in child
- Read stories, created puzzles and facilitated creative play to improve child's motor skills
Medical Assistant
Boca Derm
Boca Raton, FL
04.2021 - 12.2021
- Called and faxed pharmacies to submit prescriptions and refills
- Sanitized, restocked, and organized exam rooms and medical equipment
- Taught patients about medications, procedures, and care plan instructions
- Obtained client medical history, medication information, symptoms, and allergies
- Completed clinical procedures and gathered patient data for interpretation by physician
- Scheduled appointments, registered patients, and distributed sample pharmaceuticals as prescribed
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations
- Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment
- Performed medical records management, including filing, organizing and scanning documents
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments
- Prepared lab specimens for diagnostic evaluation
- Obtained and documented patient medical history, vital signs and current complaints at intake
- Helped improve patient outcomes by educating and advising on relevant treatments and care
- Explained procedures to patients to reduce anxieties and increase patient cooperation
Wellness Center Assistant & Medical Receptionist
Premier Family Health & Wellness
Wellington, FL
08.2020 - 02.2021
- Health & Wellness
- Social Media Highlights:
- Designed,implemented&managedFacebook,Instagram,&Twittercampaignstokeepbranding,marketing&customerengagement.Increased page/post "likes", followers & shares
- Photographed & edited pictures/videos to create innovative sales concepts & aesthetically/visually appealing account pages
- Advanced social media management knowledge by completing interactive web-based courses online to sharpen skills & integrate new social media trends into future campaigns
- Created paid ads for Facebook & Instagram which increased engagement & connected product Influencers, thus increasing brand reach, page followers & post "likes” by hundreds
- Medical Administrative Support:
- Supported cross-functional office staff with daily front office operations & administrative tasks while assisting management
- Leveraged eClinical Works & MDware EMR systems to schedule medical appointments, communicate with staff/medical providers, and help extend appropriate care by documenting patients’ medical issues/history, doctors notes, diagnosis, lab results, medications, allergies, etc
- Educated patients on aesthetic/wellness products/procedures offered & their benefits which increased sales by 25% following 2 months of hire date
- Analyzed many customers/patients topical skin conditions & presented appropriate skincare product recommendations, home care instructions, & advanced facial/laser procedures
- Fostered friendly, warm & exceptional customer experience for any and all patients in addition to contributing to a positive, upbeat workplace morale
Family Support Specialist
Advancing Opportunities
Barrington, NJ
06.2014 - 11.2018
- Provided emotional support, therapy practice, mentorship, education, and social skills to children with severe special needs such as non-verbal autism, cerebral palsy, down-syndrome, and more
- Redirected poor behavior using positive reinforcement, play therapy activities & education & a calm demeanor
- Guided, assisted & mentored children to perform daily activities & social engagement with peers at schools, social events, and summer camps
- Administered medication, clothing, feeding, and upkept daily hygiene while teaching child to perform such occupational tasks on their own
- Monitored and worked on troublesome behavior and personal goals
- Communicated with family members and workplace management via EMR systems, email, phone, and/or in-person
- Created healthy relationships with families to create a more loving and comforting atmosphere for children
- Tracked & monitored child's progress & recorded changes to support future modifications
- Trusted to care for and educate children who were known to have severe behavioral setbacks
- Determined treatment plan to increase positive changes to child's behavior & education
- Worked to improve the quality of life for patients through compassionate and understanding care
Education
No Degree - RBT Training
Registered Behavior Technician 40 Hour Training
Online06.2023
License - Master Medical Aesthetician
Boca Beauty Academy
Boca Raton, FL11.2019
Bachelors Degree (2+ Years Complete) - Health Sciences/Psychology
Rowan College
Mount Laurel, NJ05.2016
Skills
- EHR & other medical scheduling systems, various childcare management software systems, & client records management skills
- Extensive wellness/medical terminology knowledge
- Great administrative office duties skills & support
- Activity/lesson planning for meeting personal/educational goals
- Therapist collaboration experience (both behavior & physical therapies)
- First Aid/CPR Certified
- Comfortable and passionate about working with/connecting with people who have Autism and Spectrum disorders, various behavioral disorders, cognitive disabilities, developmental disorders, & seizure disorders
- Known for being a caring, patient & empathetic person & having a dynamic/unique personality
- Easily able to adapt in many settings and situations
- Behavior modeling, emotional support, mentoring, & tutoring skills/experience
- Advanced written & verbal communication skills
- Skilled at creating visual displays and/or presentations
- Excellent Communication
- Data Entry
- Emotional development
- Activity Planning
- Attention to Detail
- Early Childhood Education
- Flexible and Adaptable
- Self-Motivated
- Meal planning and preparation
- MS Office
- Medical office administration
- EMR / EHR
- Inventory oversight
- Clerical Support
- Cultural Awareness
- Direct Patient Care
- Compassionate caregiver
- Monitoring patient progress
- Patient Assessments
- Patient-focused care
- EHR & other medical scheduling systems, various childcare management software systems, & client records management skills
- Assisting with physical exams
- Trustworthy companion
- Payment collection
- Member relations
- Telehealth experience
- Google Workspace
- One-on-one coaching
- Active Listening
- G-Suite
- Interpersonal Communication
- Teamwork and Collaboration
- Decision-Making
- Critical Thinking
- English tutor
- Child psychology knowledge
- Adept at working with special needs children
- Interactive lesson plans
- Professional babysitter
- Excel proficiency
- Loves children
- Licensed Childcare Provider
- Efficient under pressure
- Play skills readiness
- Time management
- Parent Communication
- Reading and writing specialist
- At-home daycare specialist
- Home school educator
- Emotionally supportive
- Friendly and likeable
- Energetic caregiver
- EHR & other medical scheduling systems, various childcare management software systems, & client records management skills
- Summer camp counseling
- Spreadsheet management
- Office administration
- Mail handling
- Travel coordination
- Report analysis
- Report Development
- Office management
- Multi-line phone proficiency
- Customer and client relations
- Writing reports
- Marketing
- Project planning
- Internal communications
- Strategic planning
- Employee timesheet processing
- Supervising staff
- Database administration
- OSHA compliance
- Database Management
- Bookkeeping
- Documentation and control
- Team Bonding
- Project Management
- Relationship building
- Employee training and development
- Administrative support
- Travel planning
- Recordkeeping
- Workflow planning
- Sorting and labeling
- EHR & other medical scheduling systems, various childcare management software systems, & client records management skills
- Social media knowledge
- Documentation and reporting
- Letter preparation
- School records monitoring
- Purchase orders organization
- Payroll and budgeting
- Records management
- Patient Scheduling
- Presentation design
Certification
- Licensed Medical Aesthetician (Electrology, Facial Specialist , Laser Skin Resurfacing, Laser Hair Removal) - November 2019-Current
- Alison Online Certifications: ‘Teaching Special Needs Education’ and ‘Working with Students with Special Educational Needs’ - November 2022-Current
- RBT 40 Hour Training - May 2023-Pending
About Me/Fun Facts
1. I am a foodie and can find the best hole-in-the-wall restaurants in any city. I believe that the best meals are often found in unexpected places and I really enjoy trying new cuisines despite being a picky eater.
2. am a skilled most sports and have won an endless amount of soccer tournaments and competitions! I believe that playing soccer has taught me a serious set of skills including discipline/focus, drive, effective communication/teamwork, and time management- just to name a few.
3. am a dog whisperer and can make even the most stubborn animal feel happy! I think that most animals are misunderstood and that they all deserve and need tons of love, respect, and attention.
4. Despite barely ever cooking until the age of 23, I have now taught myself the most amazing techniques when creating meals! I proudly claim this as my 'superpower’ when trying to impress friends/family. I am capable of cooking up some of the most delicious foods to satisfy anyone’s craving!
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Medical Assistant
Boca Derm
04.2021 - 12.2021
Special Needs Child Caregiver
In-Home Private Care
03.2021 - 08.2022
Wellness Center Assistant & Medical Receptionist
Premier Family Health & Wellness
08.2020 - 02.2021
Family Support Specialist
Advancing Opportunities
06.2014 - 11.2018
No Degree - RBT Training
Registered Behavior Technician 40 Hour Training
License - Master Medical Aesthetician
Boca Beauty Academy
Bachelors Degree (2+ Years Complete) - Health Sciences/Psychology
Rowan College
- Licensed Medical Aesthetician (Electrology, Facial Specialist , Laser Skin Resurfacing, Laser Hair Removal) - November 2019-Current
- Alison Online Certifications: ‘Teaching Special Needs Education’ and ‘Working with Students with Special Educational Needs’ - November 2022-Current
- RBT 40 Hour Training - May 2023-Pending
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