Katherine Sanchez
Peabody,MA
Summary
Dedicated to offering exceptional assistance to team members and clients. Skilled at coordinating appointments, organizing mail and collecting messages to facilitate office communication. Positive and upbeat with strong relationship-building abilities. Talented Scheduler with a hardworking mentality and an organized approach. Familiar with compliance and documentation requirements.
Overview
10
10
years of professional experience
Work History
On Call Scheduler Coordinator
24/7 Custom Home Private Care LLC
02.2024 - 05.2024
- Reduced scheduling conflicts and ensured timely execution of tasks through proactive rescheduling and resource allocation adjustments.
- Maintained high levels of customer satisfaction through diligent scheduling coordination, ensuring all deliverables were met within agreed timeframes.
- Consistently met deadlines by effectively allocating resources, tracking progress, and making necessary adjustments to schedules as needed.
- Worked with supervisors and team members to understand supply needs and bring levels within desired tolerances.
Billing Coordinator
Foxi Private Care
09.2021 - 03.2023
- Answered telephone and in person inquiries with friendly demeanor and full knowledge of billing department processes.
- Completed appeals of denied claims on patient bills.
- Developed customized billing reports for internal stakeholders, supporting informed decision-making processes.
- Identified, researched, and resolved billing variances to maintain system accuracy and currency.
Help people with developmental disabilities transform their lives by either building independence skills or increasing each person's quality of life
Vinfen
01.2018 - 02.2019
- Administer medications, bring individuals to appointments, assist them with their needs
Assist elderly people with their needs at home
Lahey Health At Home
02.2017 - 10.2017
- Assist elderly people with their needs at home
Patient observer
North Shore Medical Center
10.2014 - 05.2017
- Take care of patient's safeties
Education
North Shore Community College
Danvers, MA05.2017
Salem State University
Salem, MA12.2013
Salem High School
Salem, MA06.2013
Skills
- Bilingual in English and Spanish
- Intermediate skills in Microsoft Word, PowerPoint, Excel
- Teamwork and Collaboration
- Customer Service
- Effective Multitasking
- Schedule Coordination
Awards
- Student Leader (2012)
- Excellent Grades ESL class (2010-2011)
- Honors in the 1st Quarter (2010-2011)
- Received three scholarships (2013)
- Certified as the president of The Union Latina Club (2012-2013)
- Certified as a Home Health Aid (2015)
- Associates Degree in Arts Health Science (2017)
- Commonwealth of Massachusetts Honors Certificate (2017)
- MAP (Medication Administration Program) Certification (2018)
- CPR and First Aid Certification (2018)
Extracurricular Activities
North Shore Medical Center, Salem, MA, 10/01/14, 05/01/17, Patient observer, Take care of patient’s safeties Lahey Health At Home, Beverly, MA, 02/01/17, 10/01/17, Assist elderly people with their needs at home Vinfen, Danvers, MA, 01/01/18, 02/01/19, Help people with developmental disabilities transform their lives by either building independence skills or increasing each person’s quality of life
Administer medications, bring individuals to appointments, assist them with their needs Foxi Private Care LLC, Revere, MA
Timeline
On Call Scheduler Coordinator
24/7 Custom Home Private Care LLC
02.2024 - 05.2024
Billing Coordinator
Foxi Private Care
09.2021 - 03.2023
Help people with developmental disabilities transform their lives by either building independence skills or increasing each person's quality of life
Vinfen
01.2018 - 02.2019
Assist elderly people with their needs at home
Lahey Health At Home
02.2017 - 10.2017
Patient observer
North Shore Medical Center
10.2014 - 05.2017
North Shore Community College
Salem State University
Salem High School
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