Natali Corral
Panorama City,USA
Summary
Seeking a challenging position that fosters professional growth and offers competitive benefits. Proven ability to collaborate effectively with teams while leveraging strategic and interpersonal skills. Committed to contributing to organizational success and enhancing personal expertise.
Overview
7
7
years of professional experience
Work History
Referral Coordinator/ Pre-op Scheduler
Valley Community Healthcare
North Hollywood, CA
06.2023 - Current
- Coordinate high-volume referrals for specialty care in compliance with patient insurance plans.
- Process, update, and track CPT codes, diagnosis codes, and authorization approvals.
- Manage pre-operative scheduling with external specialty offices to ensure timely procedures.
- Log and maintain medical records in NextGen via eBay, Medpoint RIMA, RADNET, Epic Care, Valley Breast Care, and more.
- Support front desk and call center teams by resolving referral discrepancies and modifications.
- Handle frequent inbound/ outbound calls with patients, providers and insurance representatives
Medical Assistant/ Front Desk
Foot and Ankle Concepts
Palmdale, CA
03.2021 - 05.2023
- Prepping charts for clinic
- Requesting prior authorizations for future services in office
- Answering phone calls
- Scheduling appointments through EMR system
- Scan documents into EMR system for each individual patients
- Stocking rooms
- Prepping injections / Performing injections
- Sending out medications to pharmacy
- Hands on with patients
- Ordering office supplies/Medical equipment
- Cleanliness and organization
- Following office protocols
Referral Coordinator
Valley Community Healthcare
North Hollywood, CA
09.2018 - 03.2021
- Refer patients to community resources and contracted with specialist according to individual insurance
- Coordinate preoperative appointments with outside clinics Valley Community Healthcare centers.
- Log and file medical records in NextGen and I2I received via fax or EHR access of various programs such as Medpoint, Econsult, RIMA, Epic care more
- Follow-up with patients and medical offices to assure authorizations are being used and scheduled on time before expiration date
- Update the referrals department staff of CPT, ICD-10, insurance, and specialty care changes
Education
MEDICAL ASSISTANT DIPLOMA -
Westwood College
Los Angeles, CaLos Angeles, Ca
Skills
- Communication skills
- Interpersonal abilities
- Bilingual proficiency (English, Spanish)
- Pressure management
- Quick learning
- Proactive volunteering
- Multitasking capabilities
- Cash handling
- Problem-solving expertise
- Adaptability
- Time management skills
- Computer literacy
Timeline
Referral Coordinator/ Pre-op Scheduler
Valley Community Healthcare
06.2023 - Current
Medical Assistant/ Front Desk
Foot and Ankle Concepts
03.2021 - 05.2023
Referral Coordinator
Valley Community Healthcare
09.2018 - 03.2021
MEDICAL ASSISTANT DIPLOMA -
Westwood College