A'Nailah Hughes
Sacramento,CA
Summary
Proactive and detail-oriented professional with experience at Lashedbysmash, adept in document management and customer service. Demonstrated ability to enhance communication and maintain high satisfaction levels through efficient handling of tasks and inquiries. Excelled in fast-paced environments, showcasing strong time management and a positive attitude. Achieved significant improvements in internal processes and customer engagement.
Experienced with customer service, teamwork, and multitasking. Utilizes effective communication and problem-solving abilities to enhance guest experiences. Track record of maintaining clean and organized work environment.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Office Aide
Lashedbysmash
02.2024 - Current
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Enhanced internal communication by distributing memos, announcements, and newsletters in a timely manner.
- Managed incoming calls and emails, ensuring timely responses and enhancing customer satisfaction.
- Maintained inventory levels through regular monitoring and ordering supplies when necessary, reducing downtime due to shortages.
Amazon
Amazon Warehouse
09.2024 - 12.2024
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations and new task.
Crew Team Member
Chipotle Mexican Grill
05.2023 - 09.2024
- Worked well with teammates and accepted coaching from management team.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Worked frontline also maintaining the cleanliness of the lobby.
- Took orders, prepared meals, and collected payments while treating my customers with good hospitality.
Education
High School Diploma -
Discovery Highschool
Sacramento, CA02-2024
Skills
- Scheduling appointments
- Filing systems
- Document management
- Proofreading
- Positive attitude
- Customer service
- Time management
Accomplishments
- Achieved receiving my life licenses by completing an exam with a passing score with accuracy and efficiency.
- Graduated highschool early.
- Achieved my food handlers by taking a culinary program.
- Receiving recognition from my boss at my current job for coordinating appointment and completing my daily task.
Certification
- Licensed Insurance Agent/Broker - California Department of Insurance.
- ServSafe Food Handler Certification - National Restaurant Association.
FoodHandlers
Before receiving my food handlers I took an online course and an exam that taught me all the mandatory things about handling food.
In addition to this I took a in person hands on culinary class that taught me many new helpful skills that I use in my own kitchen, i also earned another food handlers certification after completing this class after passing the exam
Timeline
Amazon
Amazon Warehouse
09.2024 - 12.2024
Office Aide
Lashedbysmash
02.2024 - Current
Crew Team Member
Chipotle Mexican Grill
05.2023 - 09.2024
High School Diploma -
Discovery Highschool
- Licensed Insurance Agent/Broker - California Department of Insurance.
- ServSafe Food Handler Certification - National Restaurant Association.
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