Anais Francis
Central Islip,NY
Summary
Dedicated Lead Dental Assistant with four years of experience in fast-paced dental settings, specializing in endodontics and chairside assisting. Expertise includes patient education, clinical support, radiographs, and infection control. Proven ability to train and mentor dental assistants while enhancing patient understanding of treatment options. Currently pursuing a career in Dental Hygiene to deepen clinical knowledge and enhance preventive care.
Overview
7
7
years of professional experience
Work History
Lead Dental Assistant/Endodontic Dental Assistant
Aspen Dental
Selden, New York
11.2022 - Current
- Provide chairside assistance for general dentistry and endodontic procedures in a fast-paced clinical environment.
- Assist with root canals, extractions, restorative procedures, dentures, impressions, radiographs, and other dental procedures.
- Educate patients about treatment, oral hygiene, and preventive oral health care.
- Communicate with patients to explain procedures, answer questions, and help reduce dental anxiety.
- Train and mentor dental assistants on clinical procedures, infection control, patient care, and office protocols.
- Prepare treatment rooms, instruments, materials, and patients for scheduled procedures.
- Maintain infection-control, sterilization, and patient-safety standards.
- Collaborate with dentists, hygienists, and other members of the dental team to provide efficient patient care.
- Utilize dental technology, including digital radiography and 3D scanning.
- Support the dental team in a high-volume environment while prioritizing patient safety and quality of care.
- Managed dental inventory and ordered supplies for daily clinic operations.
- Monitored sterilization equipment and maintained strict OSHA compliance standards.
- Actively participated in team meetings to discuss workflow strategies for improving productivity.
- Took patient blood pressure, pulse and temperature and accurately recorded results in patient charts.
- Produced opposing models, study casts and impressions to provide dentists with information on the relationship between teeth, gums, and dental arches.
- Implemented infection control policies while preparing treatment areas or disposing of hazardous waste materials.
- Took bitewing, periapical, panoramic and occlusal X-rays and prepared for dentists to review.
- Prepared treatment rooms with endodontic supplies, sterile instruments, and patient setup.
- Assisted dentists during access, irrigation, and temporary filling procedure.
- Recorded patient charts, treatment notes, and clinical updates in Aspen Dental systems.
- Educated patients on post-treatment care, comfort measures, and follow-up instructions.
- Coordinated front office and clinical teams for smooth endodontic patient flow.
- Removed sutures from oral surgeries.
- Performed basic laboratory tasks such as mixing cements, impression materials, and other dental products.
Head Cashier
Home Depot
Central Islip, New York
05.2020 - 10.2022
- Supervised front end cashiers and self-checkout lanes at Home Depot.
- Trained cashiers on register procedures and payment handling to enhance customer service quality.
- Ensured accuracy by reviewing cash drawers, deposits, and discrepancies, contributing to financial integrity.
- Assisted customers with returns, exchanges, and store policy questions.
- Handled returns, exchanges, and refunds in accordance with company policy while maintaining a high level of customer satisfaction.
- Performed opening and closing duties such as counting money, balancing tills, and reconciling discrepancies.
- Monitored cash drawers in multiple checkout stations to confirm adequate cash supply.
- Authorized discounts and special actions to resolve customer disputes and maintain satisfaction.
- Resolved customer issues at checkout, ensuring a positive shopping experience.
- Acquired knowledge of various departmental roles to enhance overall store operations. of other departments to provide coverage and keep store operational.
- Reconciled credit card payments with the bank statements on a monthly basis.
- Coordinated with security team to handle emergency situations and maintain a safe shopping environment.
- Oversaw the processing of large transactions and special orders, ensuring accuracy and customer satisfaction.
- Scanned, priced, and bagged customer groceries quickly to keep lines moving.
- Provided feedback to management on cashier performance, identifying training needs and opportunities for improvement.
Dental Assistant Intern
iCare Orthodontics
Islip, New York
04.2019 - 05.2019
- Sterilized instruments and maintained infection control standards across treatment rooms.
- Monitored chairside workflow and efficiently passed instruments during clinical procedures, enhancing team coordination.
- Prepared treatment rooms for dental procedures by setting up instruments, equipment, and materials.
- Assembled dental trays with instruments to ensure readiness for procedures.
- Prepared patients for braces, aligner, and retainer procedures with clear instructions.
- Broke down and set up equipment and sanitized various dental tools.
- Provided clear post-operative instructions to patients on medications, diet, and care to support recovery.
- Administered x-rays under supervision.
Education
Associate of Applied Science - Health Information Technology And Medical Records
SUNY Broome Community College
Binghamton, NY05-2025
Certified Dental Assistant - Dental Chairside Assisting
Bixhorn Technical Center
Sayville, NY06-2019
High School Diploma -
Islip High School
Islip, NY06-2019
Skills
- Endodontic assisting
- Dental radiography
- CBCT imaging
- Infection control
- Chairside assistance
- Strong manual dexterity
- Four-handed procedures
- Electronic charting
- Patient communication
- Problem solving
- Team leadership
- Team collaboration
- Dental terminology
- 3D scanning
Timeline
Lead Dental Assistant/Endodontic Dental Assistant
Aspen Dental
11.2022 - Current
Head Cashier
Home Depot
05.2020 - 10.2022
Dental Assistant Intern
iCare Orthodontics
04.2019 - 05.2019
Associate of Applied Science - Health Information Technology And Medical Records
SUNY Broome Community College
Certified Dental Assistant - Dental Chairside Assisting
Bixhorn Technical Center
High School Diploma -
Islip High School