Anais Giorgana
Fort Lauderdale
Summary
Experienced in high-energy environments, a hospitality professional well-prepared for this role. Throughout the career, consistently demonstrated ability to create memorable guest experiences and maintain a well-organized bar area. A reliable team player, adaptable to changing needs, showcasing skills in mixology and customer interaction. With a proven track record in the industry, confident in ability to contribute to the success of any establishment.
Overview
6
6
years of professional experience
Work History
Bartender
Señor Frogs
07.2023 - 08.2024
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Assisted with staff training, sharing expertise in bartending techniques and customer service best practices.
- Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
Server/Bartender
Drunken taco
06.2021 - 07.2023
- Provided exceptional service to high volume of daily customers.
- Operated POS terminals to input orders, split bills and calculate totals.
- Displayed enthusiasm and knowledge about restaurant's menu and products.
Cabana Bartender
Tortuga Music Festival V-VIP
04.2022 - 04.2023
- Provided exceptional VIP service by crafting personalized cocktails and ensuring a luxurious guest experience.
- Provided personalized beverage service to guests, ensuring a welcoming and enjoyable cabana experience.
- Thrived in a fast-paced environment, efficiently managing high-volume customer interactions.
- Collaborated effectively with team members to ensure seamless service and exceptional guest experiences.
Bartender
IT Italy
02.2021 - 07.2021
- Crafted high-quality cocktails with precision, ensuring consistency in flavor and presentation.
- Prepared bar stations and ensured all tools, ingredients, and garnishes were organized for efficient service.
- Demonstrated comprehensive knowledge of drink recipes, mixology techniques, and bar operations to deliver exceptional customer experiences.
- Delivered prompt and efficient service to ensure customer satisfaction.
Server
Shenanigans Sports Bar
03.2018 - 06.2021
- Greeted customers, answered questions and recommended specials to increase profits.
- Provided exceptional service to high volume of daily customers.
- Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
- Trained new employees on restaurant procedures and plating techniques.
Education
Certified Personal Trainer - Health And Fitness
ISSA
Hallandale, FL2022
Mixology
Bartender School
Miami, FL2015
Skills
- Calm and Professional Under Pressure
- Creative Problem Solving
- Spanish Fluency
- Understanding Customer Needs
- Building Customer Trust and Loyalty
- Effective Customer Upselling
- Strong multitasking
- Highly reliable
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Bartender
Señor Frogs
07.2023 - 08.2024
Cabana Bartender
Tortuga Music Festival V-VIP
04.2022 - 04.2023
Server/Bartender
Drunken taco
06.2021 - 07.2023
Bartender
IT Italy
02.2021 - 07.2021
Server
Shenanigans Sports Bar
03.2018 - 06.2021
Certified Personal Trainer - Health And Fitness
ISSA
Mixology
Bartender School
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