Anais Lares

Supervised providers of our shelter locations to insure protocol and procedures are followed as expected. Coordinated site investigations, documented issues, and escalated to executive teams. Accurately documented all onsite notes to grantee better experience for current and future participants of the Winter Shelter Program. Scheduled staff and volunteers to cover all necessary duties during demobilization. Organized and navigated weekly meetings with our providers to structure a plan for each participants future.

Administrative Assistant

Assisted coworkers and staff members with special tasks on daily basis. Process Listed and Sold transaction start to finish. Increased office participation in special events by creating newsletter with detailed calendars and other office updates. Managed department budgets and generated financial reports for management review. Continually sought methods for improving daily operations, communications with clients, recordkeeping and data entry for increased efficiency. Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.

Property Management Assistant

Maintained original leases and renewal documents in digital and hardcopy format for property management office. Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services. Followed up on delinquent tenants and coordinated collection procedures. Completed final move-out walk-throughs with tenants to identify required repairs. Collected and maintained careful records of rental payments and payment dates.

Cashier

Maintained current knowledge of store promotions and highlighted sales to customers. Checked personal identifications during alcohol and tobacco sales. Worked flexible schedule and extra shifts to meet business needs. Answered questions about store policies and addressed customer concerns. Worked with floor team and managers to meet wide range of customer needs.

Cashier

Counter service, operated POS, balanced sales, and
made online deposits. Handled complaint response.
Food preparation, plating, and waitress service as assigned.

Parts and Service Cashier/Certified Delivery Specialist Organized vehicle inspections as well as maintenance services. Introduced the specs to each sold 2019 model. Followed-up on all sales and services for Toyota and Subaru transactions. Answered service calls, Handled cash and card transactions; balanced till and deposits. Managed customer complaints and provided excellent customer service.