Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

Anais Rivera

Chicago,IL

Summary

Reliable Data Center Technician known for high productivity and efficient task completion. Possess growing specialized skills in server maintenance and disaster recovery planning. Excel in problem-solving, teamwork, and communication, ensuring seamless operations and support within data center environments. Obtain a challenging and progressive position involving a high sense of responsibility, leadership, and credibility. Lastly, maintain a great work environment that fosters personal and professional growth opportunities in the company that I will represent.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Data Center Technician

Summit, a Deft Company
Elk Grove Village, IL
10.2023 - Current
  • Performed troubleshooting and repair of server, network, storage, power, cooling and other data center related hardware components.
  • Monitored data center environment to ensure optimal performance and reliability of equipment.
  • Installed new servers, switches and other equipment in the data center following best practices.
  • Maintained accurate records of all assets physical inventory checks.
  • Ensured that all data center systems were properly configured and maintained according to industry standards.
  • Provided technical support to internal customers on a variety of IT issues related to the data center infrastructure.
  • Assisted with planning and implementation of projects related to data centers such as cabling upgrades or system migrations.
  • Responded quickly to emergency situations involving critical systems located within the facility.
  • Coordinated with vendors in order to resolve hardware or software issues impacting operations in a timely manner.
  • Conducted routine maintenance activities on servers, storage systems, networking equipment and other components located in the Data Center.
  • Upgraded internal system components, CPUs, memory, hard drives and network cables.
  • Ran hardware diagnostics to detect and replace failing parts.
  • Updated firmware and hardware to conduct regular server maintenance.

Receptionist

St. Mary of Nazareth Hospital
Chicago, IL
01.2020 - 04.2020
  • Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
  • Managed appointment schedules for diverse range of clients, customers and visitors
  • Verified visitors' identification cards before allowing access to the building.
  • Performed data entry tasks into various computer systems accurately and promptly.
  • Validated insurance and Medicaid eligibility
  • Greeted visitors and provided them with assistance.
  • Scheduled appointments for clients, customers, and other visitors.
  • Screened and verified visitors for identification credentials and purpose of visit to maintain security of personnel and office environment.

Server

Old Country Buffet
Chicago
10.2017 - 12.2018
  • Customer service face-to-face environment
  • Help patrons select food and beverages by presenting menu, offering cocktails and aperitifs, suggesting courses, explaining the chef’s specialties, answering food preparation questions
  • Serves orders by picking up and delivering patrons choices from bar and kitchen, delivering accompaniments and condiments from service bar
  • Contributes to the team effort by accomplishing related results needed.

Medical Assistant

Erie Family Health Center West Town
Chicago
12.2014 - 09.2017
  • Confirmed patient information by conducting interviews, documenting medical history, and verifying reason for visit
  • Prepare patients for examination by performing preliminary physical test, taking blood pressure, weight, and temperature, reporting patient history summary
  • Maintained a safe, secure, and healthy work environment by establishing and adhering to standards/procedures in accordance with legal regulations.
  • Administered vaccines daily and consistently conducted tests such as HCG, HGB, HGB A1C, and glucose levels.
  • Also, triaging pediatric patients, drawing blood on a range of pediatric patients from newborn to special needs, and documenting patient information into Centricity EMR.
  • Provided assistance to medical staff in performing minor surgical procedures.
  • Prepared laboratory specimens for analysis and organized lab results for review by the physician.
  • Performed basic laboratory tests such as urinalysis and blood glucose levels under direct supervision of a physician or registered nurse.

Education

Certification - Medical Assistant

Illinois School of Health Careers - Chicago
Chicago, IL
08-2014

Skills

  • Proficient in English and Spanish Communication

Certification

  • CPR certification, American Heart Association, 04/01/16, 04/01/18
  • Registered Medical Assistant, American Medical Technologist, 05/01/10, 05/01/18

References

Upon request

Timeline

Data Center Technician

Summit, a Deft Company
10.2023 - Current

Receptionist

St. Mary of Nazareth Hospital
01.2020 - 04.2020

Server

Old Country Buffet
10.2017 - 12.2018

Medical Assistant

Erie Family Health Center West Town
12.2014 - 09.2017

Certification - Medical Assistant

Illinois School of Health Careers - Chicago

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Anais Rivera