John Reuanthong
Des Moines,IA
Summary
Versatile and results-driven, I excel in fiber optic installation and maintenance, evidenced by my impactful tenure at IES Communications. My bilingual abilities and strong problem-solving skills enhance team communication and customer satisfaction. Demonstrated expertise in hardware and a commitment to safety underscore my ability to adapt and thrive in dynamic environments.
Overview
6
6
years of professional experience
Work History
Data Center Technician
Tek Systems
West Des Moines, IA
08.2023 - Current
- Conducted accurate and efficient repairs to servers
- Communicated effectively with Full-Time Employees (FTE) during problem resolution
- Ensured all tasks were completed safely by adhering to Microsoft’s operational guidelines
- Maintained a clean and safe workspace
Warehouse Worker
PepsiCo
Urbandale, IA
12.2022 - 02.2023
- Loaded and unloaded trucks, demonstrating physical stamina and attention to detail
- Picked orders accurately and efficiently
- Maintained a clean and orderly warehouse environment, adhering to company standards and safety regulations
Data Center Technician (Fiber Optic)
IES Communications
West Des Moines, IA
09.2021 - 09.2022
- Installed and replaced fiber optic cables, ensuring optimal data center performance
- Conducted daily equipment inspections to prevent potential issues
- Diligently followed up on work orders, demonstrating strong organizational skills
- Specialized in troubleshooting fiber optic issues and optimizing network performance
Security Officer
Securitas
West Des Moines, IA
02.2020 - 05.2020
- Scanned tickets for incoming and outgoing inventory, ensuring accurate record-keeping and inventory management
- Conducted daily inventory counts, demonstrating meticulous attention to detail and data entry skills
- Communicated effectively with over 50 forklift drivers per day, coordinating customer pickups and deliveries
General Laborer
Perficut
Ankeny, IA
04.2019 - 08.2019
- Maintained lawns and landscaping, demonstrating a strong work ethic and attention to detail
- Conducted property surveillance, ensuring the safety and security of the premises
Education
High School Diploma -
East High School
Des Moines, IA05-2017
Skills
- Bilingual (English and Laotian)
- Hardware Proficiency
- Expertise in Fiber Optic Installation and Maintenance
- Strong Problem-Solving Skills
- Communication Skills
- Excellent Customer Service
- Flexibility and Adaptability
- Proficient in Microsoft Word and PowerPoint
- Maintenance and repairs
Timeline
Data Center Technician
Tek Systems
08.2023 - Current
Warehouse Worker
PepsiCo
12.2022 - 02.2023
Data Center Technician (Fiber Optic)
IES Communications
09.2021 - 09.2022
Security Officer
Securitas
02.2020 - 05.2020
General Laborer
Perficut
04.2019 - 08.2019
High School Diploma -
East High School
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