Anaisa Diego
Sioux Falls,SD
Summary
Detail-oriented employee with bilingual communication skills with a proven record in facilitating onboarding and developing training materials. Known for adaptive learning and problem-solving abilities, committed to enhancing employee engagement and promoting a culture of continuous improvement.
Overview
5
5
years of professional experience
Work History
Learning Ambassador
Amazon
Sioux Falls, SD
03.2023 - 02.2026
- Facilitated onboarding sessions for new employees, enhancing understanding of company policies and procedures.
- Provided support in developing training materials for various learning programs, ensuring alignment with organizational goals.
- Adapted teaching approaches based on feedback from peers and supervisors enabling continuous growth as an educator.
- Assisted in monitoring learner progress and engagement, promoting a culture of continuous improvement and development.
Housekeeper
Avera McKennan Hospital
Sioux Falls, SD
10.2022 - 12.2023
- Maintained cleanliness and sanitation standards throughout patient rooms and common areas.
- Operated cleaning equipment, including floor scrubbers and vacuum cleaners, ensuring optimal performance.
- Collaborated with nursing staff to address specific cleaning needs for infection control measures.
- Managed inventory of cleaning supplies, ensuring adequate stock levels and compliance with safety protocols.
- Trained new staff on effective cleaning techniques and hospital policies to promote consistency in services.
Customer Service Representative
Hyvee
Sioux Falls, SD
05.2021 - 07.2022
- Resolved customer inquiries, ensuring high satisfaction through effective communication and problem-solving skills.
- Processed transactions accurately, maintaining cash register integrity and adherence to company policies.
- Assisted in training new team members on customer service protocols and operational procedures.
- Collaborated with management to streamline checkout processes, enhancing efficiency during peak hours.
Education
High School Diploma -
Washington High School
Sioux Falls05-2022
Skills
- Adaptive learning
- Peer mentoring
- Learning styles
- Collaborative learning
- Bilingual (English and Spanish)
- Problem-solving
- Attention to detail
Languages
Spanish
Native or Bilingual
Timeline
Learning Ambassador
Amazon
03.2023 - 02.2026
Housekeeper
Avera McKennan Hospital
10.2022 - 12.2023
Customer Service Representative
Hyvee
05.2021 - 07.2022
High School Diploma -
Washington High School