Summary
Overview
Work History
Education
Skills
Timeline
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Jerome Barnes

Memphis,TN

Summary

Dynamic professional with a rich background in training and security, including a pivotal role as a Learning Ambassador at Amazon. Excelled in peer mentoring and adaptive learning, enhancing team performance and individual skill development. Proven expertise in educational technology and maintaining high security standards, demonstrating exceptional problem-solving abilities and digital literacy.

Overview

16
16
years of professional experience

Work History

Learning Ambassador

Amazon
05.2024 - Current

While working for amazon I learned so many different roles before coming a learning ambassador; I also learned shuttle dumping in inbound/smalls, I also learn how to properly train new hires.

Shift Manager/Key Holder/Cashier/cook

Dixie Queen
02.2009 - Current
  • Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
  • Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
  • Trained and mentored new employees to maximize team performance.
  • Improved overall team performance by effectively delegating tasks and providing clear instructions.

Family Dollar/Dollar Tree Inc

Family Dollar
08.2022 - 11.2023
  • Cashier assist customers and worker.
  • Worked effectively in fast-paced environments.
  • Field specialist set/research sales prices.
  • Assistant store manager count register/deposit also locked/unlocked store.

Armed Security Officer/Unarmed Security Officer

Security One Inc.
08.2020 - 09.2022
  • Responded quickly to incidents and assessed active situations for security concerns.
  • Underwent and maintained firearms certification in compliance with state laws and organizational standards.
  • Performed hourly patrols of building areas, parking lots and facility grounds.
  • Enforced company policies and procedures consistently across various sites while maintaining professionalism at all times.

Armed Security Officer/Unarmed Secuirty Officer

Jbm Patrol & Protection Corp.
11.2018 - 10.2020
  • Responded quickly to incidents and assessed active situations for security concerns.
  • Underwent and maintained firearms certification in compliance with state laws and organizational standards.
  • Performed hourly patrols of building areas, parking lots and facility grounds.
  • Enforced company policies and procedures consistently across various sites while maintaining professionalism at all times.

Education

Associate Of Applied Science - Criminal Justice

Remington College
Memphis, TN
07.2014

Associate Of Applied Business - Bussiness Office And Management

Remington College
Memphis, TN
05.2012

High School Diploma - Gender Studies

Hillcres High School
Memphis, TN
05.2006

Skills

  • Adaptive learning
  • Peer mentoring
  • Learning styles
  • Collaborative learning
  • Training facilitation
  • Digital literacy
  • Educational technology
  • Feedback delivery
  • Assessment design
  • Online learning platforms
  • Group and individual instruction
  • Student engagement

Timeline

Learning Ambassador

Amazon
05.2024 - Current

Family Dollar/Dollar Tree Inc

Family Dollar
08.2022 - 11.2023

Armed Security Officer/Unarmed Security Officer

Security One Inc.
08.2020 - 09.2022

Armed Security Officer/Unarmed Secuirty Officer

Jbm Patrol & Protection Corp.
11.2018 - 10.2020

Shift Manager/Key Holder/Cashier/cook

Dixie Queen
02.2009 - Current

Associate Of Applied Science - Criminal Justice

Remington College

Associate Of Applied Business - Bussiness Office And Management

Remington College

High School Diploma - Gender Studies

Hillcres High School
Jerome Barnes