Anaise Novembre
Elmont,NY
Summary
Highly skilled in customer service with valuable experience as a waiter, adept at managing high-volume dining environments. Possess strong communication and interpersonal skills, ensuring positive guest experiences and efficient table management. Proven ability to improve workflow and enhance team efficiency, contributing significantly to the restaurant's reputation for excellence in service. Demonstrated adaptability and problem-solving capabilities in fast-paced settings, leading to increased customer satisfaction and repeat business.
Overview
3
3
years of professional experience
Work History
Waitress
The INN at New Hyde Park
Elmont , NY
06.2022 - Current
- Provided excellent customer service by addressing any complaints or concerns promptly.
- Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
- Greeted customers, answered questions and recommended specials to increase profits.
Office Assistant
Mattone Group
College Point, NY
05.2024 - 08.2024
- Organized and scheduled meetings and appointments for management.
- Monitored office supply stock levels and placed timely orders for replenishment.
- Assisted with preparing and editing company correspondence and presentations.
- Maintained confidentiality of sensitive information and documents.
- Developed organizational filing systems for confidential customer records and reports.
- Maintained and updated filing, inventory and database systems, manually or using computer.
Education
Long Island University
Greenvale, NY12-2027
High School Diploma -
Elmont Memorial High School
Elmont, NY06-2023
Skills
- Complex Problem-solving
- Verbal and written communication
- Attention to detail
- Memory retention
- Service prioritization
- Effective customer upselling
- Sales techniques
Affiliations
- Division 1 rugby player
- Elmont Civic Group member
Languages
English
Professional
Haitian Creole
Professional
Timeline
Office Assistant
Mattone Group
05.2024 - 08.2024
Waitress
The INN at New Hyde Park
06.2022 - Current
Long Island University
High School Diploma -
Elmont Memorial High School
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