ANAISE SILVA ANDRADE SANTOS
Fall River,MA
Summary
Dedicated and empathetic Medical Assistant offering experience in direct patient care and medical office management experience. Committed to obtaining highest level of patient satisfaction. Dedicated to complying with regulatory and practice standards. Cultivates trust and rapport with patients through excellent communication and interpersonal skills.
Overview
7
7
years of professional experience
Work History
Certified Medical Assistant
Healthfirst Family Care Center
Fall River, Massachusetts
11.2024 - Current
- Assist healthcare providers with patient examinations and clinical procedures.
- Record patient histories and vital signs in electronic health records (EHR).
- Conduct basic diagnostic tests, such as EKGs and hearing screenings, per protocol.
- Educate patients on medications, physician instructions, and procedure preparation.
- Prepare and sanitize examination and treatment rooms; restock supplies as needed.
- Relay patient concerns, condition updates, and refill requests to physicians.
- Schedule appointments and manage patient flow, both in person and by phone.
- Maintain organization of charts, documents, and medical supplies.
- Answer and direct patient calls promptly to appropriate departments.
Dental Patient Service Representative
HealthFirst Family Care Center
Fall River, USA
08.2023 - 10.2024
- Patient registration and clerical services that support operation of the dental center.
- Daily operation of registration for existing and new patients according policies and procedures.
- Facilitate patient flow, patient information, co-payment collection and insurance verification.
Sales Promoter
ECCBC Cabo Verde (Cavibel & Ceris)
Mindelo, Cape Verde
12.2018 - 12.2021
- Undertook product demonstrations and interacted with customers to drive sales and increase brand awareness.
Research Assistant
Queen Mary University of London
Sal Rei, Cape Verde
06.2021 - 09.2021
- Use and control of drones for research in a sea turtle conservation project.
- Posting survey data in Excel.
Education
Certificate - Health Care
CareerStep
Online Program12-2024
Nursing Undergraduation -
University of Cape Verde
Technical-Scientic Internship- Integrated Nursing -
University of Cape Verde
Internship in Family and Community Health -
University of Cape Verde
Internship in Mental Health and Psychiatry -
University of Cape Verde
Systematization of PeriOperative Nursing Care -
Coren-MG
Internship in Child Health and Pediatrics -
University of Cape Verde
Internship in Maternal Health and Obstetrics -
University of Cape Verde
Internship in Intensive Care -
University of Cape Verde
Internship in Medicine and General Surgery -
University of Cape Verde
Internship in Primary Health Care -
University of Cape Verde
Skills
- Proactive
- Customer-oriented
- Communication
- Always Available
- Ability to adapt to different situations
- Organizational Sense
- Responsibility
- Dynamic
- Ability to work in a team
- Electronic health records
- Critical thinking
- Time management
- Basic life support
- HIPAA protocols
- Inventory and supply management
Personal Information
- Date of Birth: 10/07/00
- Nationality: Cape Verdean
Languages
Cape Verdean Creole
- Native
Portuguese
- Advanced
Spanish
- Intermediate
Timeline
Certified Medical Assistant
Healthfirst Family Care Center
11.2024 - Current
Dental Patient Service Representative
HealthFirst Family Care Center
08.2023 - 10.2024
Research Assistant
Queen Mary University of London
06.2021 - 09.2021
Sales Promoter
ECCBC Cabo Verde (Cavibel & Ceris)
12.2018 - 12.2021
Certificate - Health Care
CareerStep
Nursing Undergraduation -
University of Cape Verde
Technical-Scientic Internship- Integrated Nursing -
University of Cape Verde
Internship in Family and Community Health -
University of Cape Verde
Internship in Mental Health and Psychiatry -
University of Cape Verde
Systematization of PeriOperative Nursing Care -
Coren-MG
Internship in Child Health and Pediatrics -
University of Cape Verde
Internship in Maternal Health and Obstetrics -
University of Cape Verde
Internship in Intensive Care -
University of Cape Verde
Internship in Medicine and General Surgery -
University of Cape Verde
Internship in Primary Health Care -
University of Cape Verde
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