Anaiya Bush
Harrisburg,PA
Summary
Committed, friendly, intelligent job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
8
8
years of professional experience
Work History
Lead Pharmacy Technician
CVS Pharmacy
Harrisburg, PA
06.2024 - Current
- Managed medication inventory, ensuring accuracy and compliance with regulatory standards.
- Streamlined prescription processing workflows, reducing wait times and enhancing patient satisfaction.
- Collaborated with healthcare providers to resolve medication discrepancies, ensuring patient safety and adherence.
- Trained new pharmacy technicians on proper procedures and best practices, ensuring consistent quality of service.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Completed paperwork, entering prescription and insurance or billing information into patient profiles.
- Assisted pharmacists in managing prescription orders and medication inventory.
- Educated patients on medication usage, side effects, and interactions.
Pharmacy Technician
Giant Pharmacy
Middletown, PA
10.2023 - 06.2024
- Processed and dispensed medications accurately, ensuring compliance with pharmacy regulations.
- Assisted pharmacists in managing inventory levels and maintaining stock organization.
- Educated patients on medication usage and potential side effects to promote adherence.
- Managed claims processes, ensuring timely resolution and customer satisfaction.
Housekeeper / Laundry Aide
Christina’s Home Cleaning & More
Harrisburg, PA
06.2018 - 04.2025
- Streamlined inventory management for cleaning supplies, ensuring availability while minimizing waste.
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Maintained a spotless environment for guests through diligent daily housekeeping tasks.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
- Operated industrial laundry equipment to ensure efficient processing of linens and garments.
- Sorted and categorized laundry items based on fabric type and cleaning requirements.
- Implemented best practices for stain removal, enhancing overall garment care standards.
Home Health Aide
Planet Home Health
Harrisburg, PA
08.2022 - 01.2024
- Developed strong and trusting rapport with patients to facilitate smooth, quality care.
- Helped clients stay happy and healthy by providing mental and emotional support.
- Accompanied clients to doctors' offices and on other trips outside home, providing transportation, assistance and companionship.
- Monitored client behaviors and emotional states, reporting concerns to case manager and documenting information in files.
- Recognized emergency situations and implemented appropriate procedures.
- Aided with mobility and independence for disabled individuals and continually monitored safety.
- Followed HIPAA regulations to maintain confidentiality of sensitive patient information.
- Cared for patients by assisting with personal hygiene tasks and completing basic household chores.
Guest Advocate Seasonal
Target
Harrisburg, PA
02.2019 - 12.2023
- Identified issues and established facts to produce practical decisions and solutions for guests.
- Maintained knowledge of local activities and events to educate guests on options.
- Handled payment processing and provided customers with receipts and proper bills and change.
- Invited guests to join loyalty programs and special promotions to stay connected.
- Answered phones to respond to customer inquiries and transferred calls to appropriate staff members.
- Welcomed patrons to front desk and engaged in friendly conversations while conducting purchase issues.
- Welcomed large volume of guests and improved overall customer service.
Insurance Representative
Clark Resources
Harrisburg, PA
08.2020 - 10.2022
- Fulfilled requests for title documentation, letters of permission and insurance claims.
- Engaged customers and provided high level of service by carefully explaining details about documents.
- Communicated with insured individuals to explain audit classifications, computations and settlement amounts.
- Maintained pleasant and cordial attitude, remaining calm when issues arose.
- Explained different options to prospective clients, encouraging sale of insurance policies that best fit needs.
- Responded to customer inquiries and problems to promote great service.
- Pursued new clients through various marketing strategies to grow existing portfolio of policyholders.
Education
High School Diploma -
Central Dauphin East Senior High School
Harrisburg, PA06.2020
Skills
- Client Safety and First Aid
- Compassionate Client Care
- Behavior Redirection
- Verbal and Written Communication
- Building Customer Trust and Loyalty
- Composure and Emotional Control
- Computer Proficiency
- Friendly, Positive Attitude
- Problem Solving and Complaint Resolution
- Teamwork and Collaboration
- Activity Planning and Coordination
- Team Leadership
- Customer and Service-Oriented
- Organization
- HIPAA
Timeline
Lead Pharmacy Technician
CVS Pharmacy
06.2024 - Current
Pharmacy Technician
Giant Pharmacy
10.2023 - 06.2024
Home Health Aide
Planet Home Health
08.2022 - 01.2024
Insurance Representative
Clark Resources
08.2020 - 10.2022
Guest Advocate Seasonal
Target
02.2019 - 12.2023
Housekeeper / Laundry Aide
Christina’s Home Cleaning & More
06.2018 - 04.2025
High School Diploma -
Central Dauphin East Senior High School