Ana Laura Galindo
Arcadia,FL
Summary
Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer,patient, child, individual a positive and memorable experience.
Overview
2
2
Languages
15
15
years of professional experience
Work History
Homemaker
Self
Arcadia, FL
07.2011 - Current
- Provided nurturing and appropriate environment for children.
- Taught children how to complete basic crafts such as paintings, drawings and decorations.
- Created secure play spaces for family, friends, children, and pets.
- Communicated with children,husband about daily activities,behaviors and related issues.
- Sanitized toys and play equipment to ensure cleanliness and safety for children.
- Sanitized kitchen, living room, and bathrooms to maintain a clean home environment.
- Bedrooms,Laundry etc.
- Provided daily homemade meals.
- Performed yard work including mowing, gardening, weeding, tree trimming, pressure washing, and painting for property upkeep.
- Schedule appointments, take children to school doctor appointments sport activities etc.
- Managed pet care for dog and rabbits by ensuring adequate food, water, and health check-ups.
- Much more!!!
Physical Therapy Aide
Desoto Memorial Hospital
Arcadia, Florida
04.2018 - 06.2020
- Assisted physical therapists, occupational therapists, speech therapists with patient treatments by setting up equipment, preparing patients for treatment and providing support throughout the session.
- Monitored patients during exercise sessions to ensure proper technique was used.
- Provided compassionate support to patients during rehabilitation processes.
- Maintained cleanliness and organization of therapy equipment and treatment areas.
- Assisted in activities promoting child development skills.
- Ordered and restocked equipment or anything that was needed for front office.Patients,and therapy rooms.
- Enhanced understanding by providing translation services between languages.
Sales Associate/Sales Manager
Badcock Home Furniture
Arcadia, FL
10.2013 - 01.2018
- Upsold additional items based on customer interests and needs.
- Assisted customers in selecting furniture to meet their needs.
- Greeted customers and provided exceptional customer service.
- Helped customers find specific products, answered questions, and offered product advice.
- Processed sales transactions accurately and efficiently at the register.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.Managed petty cash and made daily cash deposits to the local bank.
- Trained new team members in cash register operation, stock procedures, and customer service.
- Handled customer inquiries and resolved issues promptly and professionally.
- Handled customer complaints in a professional manner.
- Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
- Collaborated with team members to optimize store operations and workflow.
- Fostered strong relationships with customers through personalized service and follow-ups.
- Established new accounts and serviced existing accounts maintaining professional relationships.
- Built and maintained relationships with peers and upper management to drive team success.
- Provided translation services to ensure clear communication between diverse audiences.
Doctor's Assistant
Lake Placid Eye Clinic
Lake Placid, FL
05.2011 - 07.2013
- Coordinated patient admissions by contacting medical facilities for scheduling.
- Interviewed patients and reviewed patient files to determine medical histories, previous treatment and therapies and medication history.
- Maintained strict patient privacy and confidential patient information, taking care to meet HIPAA guidelines and statutes for data security.
- Verified appointment times with patients, preparing charts, pre-admission and consent forms.
- Managed front desk operations by answering phones, scheduling appointments, greeting patients, and ordering necessary supplies.
- Maintained supply inventory to ensure availability of essential medical supplies and instruments.
- Prepared examination rooms and ensured all necessary equipment was available.
- Supported the ophthalmologist during examinations and minor procedures effectively.
- Educated patients on eye care procedures and post-treatment instructions clearly.
- Enhanced patient understanding by translating complex medical information into clear language.
Education
High School Diploma -
Lake Placid High School
Lake Placid, FL05-2011
Associate of Science -
Keiser University
Fort Myers, FL07-2026
Skills
- Childcare techniques
- Early childhood development
- Patient support
- First aid training
- Customer service
- Organizational skills
- Time management
- Communication skills
- Multilingual communication
- Problem-solving abilities
- Support parents
- Family collaboration
- Equipment maintenance
- Friendly and respectful
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Timeline
Physical Therapy Aide
Desoto Memorial Hospital
04.2018 - 06.2020
Sales Associate/Sales Manager
Badcock Home Furniture
10.2013 - 01.2018
Homemaker
Self
07.2011 - Current
Doctor's Assistant
Lake Placid Eye Clinic
05.2011 - 07.2013
High School Diploma -
Lake Placid High School
Associate of Science -
Keiser University