Dedicated Licensed Master Barber skilled in customer service, employee training, and appointment scheduling. Committed to creating a welcoming atmosphere and ensuring health and safety compliance.
Overview
17
17
years of professional experience
Work History
Licensed Master Barber
King of kings barbershop
El Paso
02.2024 - Current
Consulted with clients to understand their desired styles and preferences.
Provided professional haircuts and grooming services to diverse clientele.
Maintained cleanliness and organization of workstations and tools.
Managed appointment schedules to enhance client flow and service delivery.
Trained junior barbers on advanced techniques and exceptional customer service.
Followed established health and safety protocols while performing services.
Provided excellent customer service by being friendly and professional.
Educated customers on effective at-home care for maintaining their styles.
Advised customers on products that would best suit their styling needs.
Worked closely with colleagues to ensure a positive customer experience.
Barbershop owner
Virtuous Barbershop
El Paso
02.2019 - 02.2024
Managed daily operations of a busy barbershop environment.
Supervised staff to uphold high customer service standards, enhancing client satisfaction.
Developed and implemented targeted marketing strategies, resulting in increased client acquisition.
Trained and mentored junior barbers in techniques and customer interactions.
Oversaw inventory management and supply ordering for the shop.
Created a welcoming atmosphere to enhance client satisfaction and retention.
Handled scheduling and appointment management for optimal workflow efficiency.
Cultivated strong relationships with existing clients through exceptional customer service, fostering loyalty.
Ensured compliance with local, state, and federal regulations.
Coffee Shop Worker
Abundant Life Church Of God Of Freehold
El Paso
06.2022 - 06.2023
Crafted beverages to meet customer preferences, enhancing overall satisfaction.
Maintained cleanliness of workstations and dining areas during shifts.
Stocked supplies, ensuring availability of ingredients and materials.
Collaborated with team members to manage busy service periods effectively.
Processed cash transactions efficiently, ensuring accurate financial reporting.
Greeted customers and provided friendly customer service.
Maintained cleanliness of work areas and equipment, contributing to a safe and welcoming environment.
Sanitized work surfaces on a regular basis using approved cleaning solutions.
Assisted in the preparation of pastries such as cakes, cookies, muffins.
employe hair supply store
Salon service groups
El Paso
02.2009 - 02.2011
Enhanced customer satisfaction by providing innovative problem-solving solutions.
Executed daily operations with accuracy and efficiency.
Organized and prioritized tasks to meet service goals effectively.