Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
17
17
years of professional experience
Work History
Special Education Paraprofessional
Everett School District
11.2016 - Current
Developed strong rapport with students by demonstrating empathy, patience, and understanding during daily interactions both inside and outside the classroom setting.
Documented student behaviors, interventions, and outcomes to enable lead teacher to address pertinent issues.
Maintained accurate records of student progress, enabling timely communication with parents and other stakeholders regarding individual achievements and areas needing improvement.
Utilized assistive technology tools strategically in order to facilitate increased independence among students with diverse learning needs.
Mentor, At-Risk Youth
Citylife
06.2015 - 06.2021
Facilitated collaboration between mentors, mentees, teachers, and parents to ensure a cohesive support network for each individual.
Inspired personal growth by helping mentees set achievable goals and providing guidance on how to reach them.
Encouraged mentees to pursue their passions by exposing them to new hobbies or extracurricular activities they might not have otherwise discovered.
Increased overall academic performance by providing tutoring sessions tailored to individual learning styles.
Connected at-risk youth with valuable resources such as counseling services, educational opportunities, or job training programs.
Receptionist
Vern Fonk Insurance
06.2008 - 07.2015
Confirmed appointments, communicated with clients, and updated client records.
Managed 6 phone lines promptly and directed incoming calls to correct offices.
Handled cash transactions and maintained sales and payments records accurately.
Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
Provided clerical support to company employees by copying, faxing, and filing documents.
Resident Advisor
University of Alaska Anchorage
08.2014 - 05.2015
Promoted positive relations between residents and staff.
Supported personal needs of residents dealing with diverse conditions.
Enforced policies and safety standards through building and room rounds.
Solved grievances and complaints by collaborating with residents.
Facilitated floor meetings to discuss concerns, review complaints, and convey information about policy changes.
Provided crisis management and intervention during emergency situations.
Maintained detailed records of resident interactions and incidents, ensuring accurate documentation for administrative use.