Anali Lucero
Houston
Summary
Experienced medical receptionist with expertise in vision care scheduling, insurance verification, and EMR systems, seeking to provide efficient front-desk support and excellent patient communication in an ophthalmology practice.
Energetic ophthalmic technician with several years of experience providing chairside assistance for several optometrists. Talented at performing patient medical history screenings and administering medications. Successful at managing a several patient caseload daily. Operational knowledge of complex ophthalmic equipment.
Overview
3
3
years of professional experience
1
1
Certification
Work History
OPHTHALMIC TECHNICIAN
Two C Eye Care
01.2024 - Current
- Oversee front desk operations, including patient scheduling, check-in/check-out, and verification of vision insurance (VSP, EyeMed, Spectera, Medicaid, Davis, etc.) and medical insurance (Blue Cross Blue Shield, Aetna, Medicare, UnitedHealthcare, Cigna, etc.), ensuring accuracy and efficiency.
- Provide comprehensive ophthalmic support by taking detailed patient histories, performing diagnostic testing including HVF, OCT, and tonometry, assisting with contact lens insertion and removal training, and preparing patients for exams.
- Maintain precise documentation, manage patient flow, and coordinate with clinical staff to ensure a seamless, professional, and patient-focused experience.
SERVER
Crafty Crab
01.2024 - Current
- Provide attentive service in a fast-paced seafood restaurant, proving effective communication, multitasking, and customer-care skills while managing orders, payments, and guest concerns efficiently.
CONCESSION
Cinemark
01.2023 - 01.2024
- Provide friendly, efficient service in a high-volume movie theater, demonstrating customer service, attention to detail, and the ability to work well under pressure.
Education
High School Diploma -
JAMES MADISON HIGH SCHOOL
Skills
- Patient intake and scheduling
- Strong customer service and communication
- Insurance verification and check-in/check-out
- Managing wait times and patient flow
- Time management and organization
- Diagnostic testing
Certification
HIPAA Training
Timeline
OPHTHALMIC TECHNICIAN
Two C Eye Care
01.2024 - Current
SERVER
Crafty Crab
01.2024 - Current
CONCESSION
Cinemark
01.2023 - 01.2024
High School Diploma -
JAMES MADISON HIGH SCHOOL