Analia Gillman
Long Beach,CA
Summary
Adept at fostering academic excellence and cultural awareness, I leveraged my problem-solving skills and patience as a Tutor in a Personal Project. At Del Taco, my collaboration and customer service prowess enhanced team dynamics and guest satisfaction. I excel in creating adaptive learning environments and ensuring service quality, embodying reliability and creative thinking.
Overview
1
1
year of professional experience
Work History
Tutor
Personal Project
09.2023 - 05.2024
- Provided homework assistance using specific curriculum and materials.
- Promoted critical thinking skills through engaging activities and consistent reinforcement of complex concepts.
- Supported students with helpful study habits and exam strategies.
- Motivated students with accurate feedback and positive reinforcement.
- Enhanced cultural awareness by incorporating aspects of Spanish-speaking countries'' history, traditions, and current events into lessons.
- Developed strong writing abilities with focused instruction on grammar, vocabulary, style, and organization.
- Boosted students'' confidence in speaking and understanding Spanish through consistent practice and interactive activities.
- Created personalized lesson plans to meet needs of diverse learners.
- Taught pronunciation tactics, introduced essential words and conducted reading drills.
Restaurant Team Member
Del Taco
04.2023 - 05.2024
- Displayed excellent teamwork skills while working alongside fellow team members in a fast-paced environment.
- Utilized strong communication skills when interacting with guests, coworkers, and management to create a welcoming atmosphere for all parties involved.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Mentored new hires during onboarding process, ensuring smooth integration into the team while maintaining high standards of service quality.
- Handled customer complaints professionally, taking swift corrective action to resolve issues while preserving brand reputation.
- Kept updated knowledge of menu and promotions, recommending specific items according to preferences and food allergies.
- Cultivated warm relationships with regular customers.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Followed food safety procedures outlined in company policies and health and sanitation regulations to prevent food borne illness.
- Prepared food items according to recipe to drive quality and consistency.
Education
High School Diploma -
Eleanor Roosevelt High School
Riverside, CA05.2024
Skills
- Patience and Empathy
- Problem-solving skills
- Creative Thinking
- Collaboration and Teamwork
- Customer Service
- Efficient multitasking
- Dependable and reliable
- Menu Memorization
- Adaptability under pressure
- Time Management
Dance
I've been dancing for a total of 13 years and have done a variety of different styles, each with their own demands. My favorite styles were ballet, hip-hop, and folkloric because of determination that it took to become great at it. Hip-hop was the one I did the longest, for 5 years, because I loved the movement, music, and expression that came with it. However, I quit in 2020 due to COVID restrictions and never went back to the studio. I also loved folkloric because it meant I got to represent my culture through art which is something I'd always strived to do. To be able to represent so many Mexican regions and learn more about myself in the process was an experience I'm so grateful for and something I plan on continuing in the future.
Languages
Spanish
Native or Bilingual
Timeline
Tutor
Personal Project
09.2023 - 05.2024
Restaurant Team Member
Del Taco
04.2023 - 05.2024
High School Diploma -
Eleanor Roosevelt High School