Summary
Overview
Work History
Education
Skills
Timeline
Generic

Analicia Vasquez

Bastrop,TX

Summary

Proven track record of enhancing customer satisfaction and streamlining operations, demonstrated across roles from Bastrop County Elections to HEB Grocery Store. Excelled in problem-solving and proficient data entry, boosting efficiency and accuracy. Cultivated strong client and vendor relationships, leveraging quick learning abilities to exceed performance goals.

Overview

13
13
years of professional experience

Work History

Voter Registration Clerk

Bastrop County Elections
Bastrop, TX
09.2023 - Current
  • Completed registration paperwork, verifying accurate voter information.
  • Answered questions regarding registration and elections.
  • Provided training to new registration clerks on policies, procedures, and best practices for maintaining an efficient workflow within the department.
  • Managed high call volumes while accurately directing calls to appropriate employees/departments as needed.

Personal Shopper

HEB Grocery Store
Bastrop, TX
05.2019 - 09.2023
  • Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
  • Consistently met deadlines and quality goals for accuracy and timeliness.
  • Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
  • Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.

Bank Teller/New Accounts Representative

First National Bank of Bastrop
Smithville, TX
04.2015 - 02.2017
  • Managed high-volume transactions during peak hours while maintaining attention to detail, ensuring seamless customer experience.
  • Balanced cash drawers accurately at the end of each shift, minimizing discrepancies in financial records.
  • Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
  • Established trust with clients by maintaining confidentiality and protecting sensitive financial information.

Floral Specialist

HEB Grocery Store
West Lake Hills, TX
08.2011 - 04.2015
  • Provided exceptional customer service by addressing inquiries promptly and resolving issues professionally.
  • Utilized excellent communication skills while consulting with clients about their specific needs and preferences for floral designs.
  • Developed strong relationships with vendors, ensuring high-quality flowers at competitive prices.
  • Increased sales through effective merchandising and attractive displays, showcasing seasonal offerings.

Education

Diploma - General

Bastrop High School
Bastrop, TX
06.2009

Skills

  • Problem-Solving
  • Proficient data entry skills
  • Payment Processing
  • Quick learner

Timeline

Voter Registration Clerk

Bastrop County Elections
09.2023 - Current

Personal Shopper

HEB Grocery Store
05.2019 - 09.2023

Bank Teller/New Accounts Representative

First National Bank of Bastrop
04.2015 - 02.2017

Floral Specialist

HEB Grocery Store
08.2011 - 04.2015

Diploma - General

Bastrop High School

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Analicia Vasquez