Hi, I’m
Analiese Montes
Orlando,FL
Summary
Dynamic leader and problem-solver with a proven track record at Dunkin' Donuts, enhancing team performance and customer satisfaction. Excelled in cash handling and conflict resolution, boosting efficiency and fostering a positive work environment. Demonstrated exceptional team leadership and training assistance, driving significant improvements in operational success.
Overview
2
years of professional experience
Work History
Dunkin' Donuts
Shift Leader
06.2023 - Current
Job overview
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
- Completed cash and credit card transactions accurately using POS software.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
DoorDash
Delivery Driver
01.2023 - Current
Job overview
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
Pink Zebra
Sales Associate
02.2023 - 06.2023
Job overview
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Education
Sikeston Sr. High SchoolSikeston, MO
05.2022
Skills
- Positive Attitude
- Cash Handling
- Team Leadership
- Problem-Solving
- Team motivation
- Training Assistance
- Conflict Resolution
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Shift Leader
Dunkin' Donuts
06.2023 - Current
Sales Associate
Pink Zebra
02.2023 - 06.2023
Delivery Driver
DoorDash
01.2023 - Current